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Salesforce Sales Cloud Einstein vs LeadSquared Sales CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. LeadSquared Sales CRM is based on a specific set of business needs and context. The comparison uses 4568 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and LeadSquared Sales CRM

Salesforce Sales Cloud Einstein, and LeadSquared Sales CRM belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

LeadSquared Sales CRM focuses on Engagement Management, Lead Management with E-Mail, Campaign Management with E-Mail, Capturing Leads with Website, etc.

"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi

"Smart views help our agents intercept all the incoming requests quickly & call the patient in a few minutes, reducing the decision-making time. Automation handles all our lead management activities, from lead allocation to lead prioritization. Plus,... our daily call center efficiency per agent has increased by 60%. " - Siddhartha Nihalani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo LeadSquared Sales CRM

Focus area

LeadSquared Sales CRM is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales CRM Software that transform sales across all channels

Age

1999

2012

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

47

94

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management

contract management

proposal & quote management


helpdesk management


workflow management



training & onboarding



relationship management



lead qualification

lead qualification: behavioural










identify target customers


loyalty management

identify target customers



segmentation and targeting


follower management


pipeline management


calendar management


personalized marketing



account management


distribution management


touchpoint management



database marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Enter new markets internationally or locally

  • Reduce bounce

  • Grow market share

  • Improve digital and social presence

  • Improve visibility

  • Improve consistency

  • Scale best practices

  • Increase customer life time value

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • text SMS

  • social media

  • offline

  • chat

  • Facebook

  • on premises

  • mobile

  • mobile app

  • Whatsapp

  • promotions

  • user generated content

  • blogs

  • omnichannel

  • Twitter

  • LinkedIn

  • print media

  • point of sale

  • newsletter

  • Facebook page

  • magazine

  • channel partners

  • out of home

  • billboards

  • newspaper

  • video

  • Instagram

  • trade shows

  • See 27 more
  • e-mail

  • website

  • phone calls

  • text SMS

  • social media

  • offline

  • chat

  • Facebook

  • on premises

  • mobile

  • mobile app

  • Whatsapp

  • promotions

  • user generated content

  • blogs

  • omnichannel

  • Twitter

  • LinkedIn

  • print media

  • point of sale

  • newsletter

  • Facebook page

  • magazine

  • channel partners

  • out of home

  • billboards

  • newspaper

  • video

  • Instagram

  • trade shows

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting