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Salesforce Sales Cloud Einstein vs MaTelSo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. MaTelSo is based on a specific set of business needs and context. The comparison uses 632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and MaTelSo

Salesforce Sales Cloud Einstein, and MaTelSo belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

MaTelSo focuses on Communication Management with Phone Calls, Advertisement with Display Advertisement, Contact List Management with Phone Calls, Campaign Management with Phone Calls, etc.

"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi

"Thanks to the solution provided by matelso, we've moved our call tracking up to a new level. This has allowed us to reproduce an optional lead assignment for each channel! " - Julian H ner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Salesforce Sales Cloud Einstein is better than MaTelSo for

Software Failure Risk

  • medium

logo MaTelSo

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Leading marketing tool for evaluating telephone calls

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

17

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management

creating contact list


rating and review management


business development


content management


campaign management


conversion management



sales document management


workflow management




sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Improve efficiency

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more
  • phone calls

  • display advertisement

  • Doubleclick

  • social media

  • Facebook

  • mobile

  • offline

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting