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Salesforce Sales Cloud Einstein vs Mixmax: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Mixmax is based on a specific set of business needs and context. The comparison uses 5504 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Mixmax

Salesforce Sales Cloud Einstein, and Mixmax belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Mixmax focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Sales Call Management with E-Mail, Workflow Management with E-Mail, etc.

"For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. " - KASPER R RSTED

"Hear from our customers, Autocreate is very low maintenance. We turned it on and over 800+ new contacts were created in Salesforce last month with less human error and better quality data. It's a no-brainer. " - Kyle Parrish

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Mixmax

Focus area

Mixmax is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement software that enables email tracking and measure the impact of messages

Age

1999

2014

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

47

81

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management

engaging on social media


products & pricelist management




contact list management

creating contact list


rating and review management


business development


content management


campaign management


conversion management



sales document management

contract management

proposal & quote management


helpdesk management


workflow management


training & onboarding



lead qualification




sales call management



account management







revenue cycle management


competitive intelligence


follower management


trade show marketing



conference call management




influencer marketing


sales review & feedback


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Launch new products

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve visibility

  • Grow market share

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • video

  • social media

  • chat

  • Slack

  • website

  • offline

  • LinkedIn

  • user generated content

  • blogs

  • trade shows

  • games

  • promotions

  • events

  • text SMS

  • review sites

  • Amazon

  • on premises

  • mobile

  • Twitter

  • Skype

  • See 19 more
  • e-mail

  • phone calls

  • video

  • social media

  • chat

  • Slack

  • website

  • offline

  • LinkedIn

  • user generated content

  • blogs

  • trade shows

  • games

  • promotions

  • events

  • text SMS

  • review sites

  • Amazon

  • on premises

  • mobile

  • Twitter

  • Skype

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting