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Salesforce Sales Cloud Einstein vs MonsterConnect: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. MonsterConnect is based on a specific set of business needs and context. The comparison uses 426 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and MonsterConnect

Salesforce Sales Cloud Einstein, and MonsterConnect belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

MonsterConnect focuses on Telemarketing with Phone Calls, Business Development with Phone Calls, Engagement Management with E-Mail, Workflow Management, etc.

"Ticketmaster is the gateway to amazing experiences that create memories. And Salesforce helps us deliver the right event to the right fan at the right moment. " - Kat Frederick

"With MonsterConnect, I'm able to reach more people without increasing headcount. " - Craig C

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo MonsterConnect

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Accelerates lead generation for B2B sales organizations through a consistent stream of live phone connections with decision-making prospects enabling increase in Sales engagement

Age

1999

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

47

16

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management


workflow management



Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Manage risk

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • phone calls

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting