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Salesforce Sales Cloud Einstein vs SmartReach: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for SmartReach medium
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. SmartReach is based on a specific set of business needs and context. The comparison uses 727 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and SmartReach

Salesforce Sales Cloud Einstein, and SmartReach belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

SmartReach focuses on Communication Management with E-Mail, Generation Of New Leads with E-Mail, Engagement Management with E-Mail, Lead Management with E-Mail, etc.

"AI also had an immediate impact on the business, increasing the accuracy of our June cash receivables forecast by nearly two-and-a-half times. " - Felisa Palagi

"We use SmartReach.io to scale up the sales efforts of our clients so that they can connect with more opportunities and sell their services to more brands and more agencies than they would without OnRamp and without SmartReach. " - Emmett Armstrong

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo SmartReach

Focus area

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales engagement made easy with cold email outreach for sales and marketing. Auto follow-ups, Campaign warm up and more

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

29

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (24)

engaging and following up

Read Reviews (16)

Read Reviews (24)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (30)

sending & publishing communications

Read Reviews (4)

Read Reviews (27)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (2)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (25)

social media management

Read Reviews (3)

Read Reviews (3)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (5)

conversion management

Read Reviews (2)

Read Reviews (2)

sales document management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (6)

workflow management

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (1)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Reduce bounce

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • social media

  • LinkedIn

  • Facebook

  • mass media

  • games

  • See 6 more

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • social media

  • LinkedIn

  • Facebook

  • mass media

  • games

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting