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SAP Marketing Cloud vs Xzazu: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SAP Marketing Cloud low Failure Risk for Xzazu medium
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Comparison Summary

This comparison report of SAP Marketing Cloud vs. Xzazu is based on a specific set of business needs and context. The comparison uses 2572 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Marketing Cloud and Xzazu

SAP Marketing Cloud, Xzazu, Maropost, SALESmanago, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Marketing Cloud covers Customer Engagement, Customer Communication Management with E-Mail, Campaign Management with E-Mail, Social Media Management with Social Media, etc.

Xzazu focuses on Lead Routing, Generation Of New Leads with Phone Calls, Sales Document Management, Communication Management with Text SMS, etc.

"We have thousands of staff using X-and O-Data as part of their daily routine. Whether it’s frontline staff closing the loop with dissatisfied customers, or head office analyzing NPS alongside revenue, it’s making us smarter as an organization. " - Laura Monari

"I simply love the support Xzazu delivers. The system is simple and straightforward to use. But when you run into issues, their support is fast, reliable and always to the point. You get to talk to the people that really know how to solve your issu...es and get you going again. So I can focus on my business. " - Ron Benvenisti

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Marketing Cloud

Focus area

SAP Marketing Cloud is better than Xzazu for

Software Failure Risk

  • low

logo Xzazu

Focus area

Software Failure Risk

  • medium

About

Marketing Cloud offering customers the freedom to define their journey

Next generation lead distribution software - lead collection, distribution and affiliate management

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

80

12

Total Goals
(we found evidences for)

13

1

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (78)

Read Reviews (5)

sending & publishing communications

Read Reviews (60)

Read Reviews (5)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (0)

engagement management

Read Reviews (78)

Read Reviews (0)

engaging and following up

Read Reviews (57)

Read Reviews (0)

campaign management

Read Reviews (55)

Read Reviews (0)

campaign analytics

Read Reviews (9)

Read Reviews (0)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

social media management

Read Reviews (47)

Read Reviews (0)

social media analytics

Read Reviews (18)

Read Reviews (0)

scheduling post to social media

Read Reviews (10)

Read Reviews (0)

engaging on social media

Read Reviews (9)

Read Reviews (0)

monitoring social media

Read Reviews (6)

Read Reviews (0)

workflow management

Read Reviews (40)

Read Reviews (1)

contact list management

Read Reviews (29)

Read Reviews (0)

creating contact list

Read Reviews (15)

Read Reviews (0)

contacts history

Read Reviews (5)

Read Reviews (0)

account management

Read Reviews (19)

Read Reviews (0)

loyalty management

Read Reviews (19)

Read Reviews (0)

identify target customers

Read Reviews (6)

Read Reviews (0)

customise loyalty program

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (16)

Read Reviews (9)

sales document management

Read Reviews (14)

Read Reviews (7)

contract management

Read Reviews (7)

Read Reviews (2)

proposal & quote management

Read Reviews (6)

Read Reviews (4)

content management

Read Reviews (14)

Read Reviews (0)

segmentation and targeting

Read Reviews (12)

Read Reviews (0)

customer feedback management

Read Reviews (9)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (8)

Read Reviews (0)

promotion management

Read Reviews (7)

Read Reviews (0)

discount management

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (1)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • Increase average basket value

  • See 10 more

  • Improve ROI

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • phone calls

  • text SMS

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting