Comparison Summary
This comparison report of SAS® CUSTOMER INTELLIGENCE 360 vs. inQuba Social Media is based on a specific set of business needs and context. The comparison uses 211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAS® CUSTOMER INTELLIGENCE 360 and inQuba Social Media
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAS® CUSTOMER INTELLIGENCE 360 covers Engagement Management with Mobile, Helpdesk Management, Segmentation And Targeting with Social Media, Social Media Management with Social Media, etc.
inQuba Social Media focuses on Engagement Management with Social Media, Customer Case Management, Business Development with Social Media, Lifetime Value Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Create relevant, satisfying, valued customer experiences | SAS
inQuba Social Media - single view of the customer based on both structured and unstructured feedback
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
13
10
Total Goals
(we found evidences for)
1
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Enhance customer relationships
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Establish thought leadership
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Acquire customers
Top Channels
Channels Used
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social media
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mobile
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e-mail
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social media
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mobile
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
