cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Seismic vs 3CLogic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Seismic low Failure Risk for 3CLogic medium
Know More

Comparison Summary

This comparison report of Seismic vs. 3CLogic is based on a specific set of business needs and context. The comparison uses 4357 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Seismic and 3CLogic

Seismic, 3CLogic, Highspot, Showpad Content, etc., belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Seismic covers Content Management with E-Mail, Buyer Engagement with E-Mail, Engagement Management, Sales Document Management, etc.

3CLogic focuses on Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.

"We selected Seismic over Highspot partly because of the Seismic developer API which allows us to do some pretty cool things to help support a lot of our campaigns. " - Michael Schultz

"As an MSP looking for a replacement for our current Call Center application, we selected and implemented 3CLogic for a client engagement based on its ability to integrate with ServiceNow and queue calls, chat, and email in an integrated client. We h...ave been encouraged by the results. Implementation and management of IVRs is significantly less complicated than other products we have worked with, and the configuration of the softphone client is intuitive and straightforward. The ability to link calls to ServiceNow tickets and ticket history is invaluable for our technicians. The reporting is more flexible than other products we have worked with, although field mapping documentation was not as comprehensive as we would have hoped. Our specific needs regarding multi-level SLA and KPI thresholds were not met out of the box, but the 3CLogic staff were able to make this available to us. Also, while we would prefer more flexibility in access control to subsections of a queue structure, this can be mitigated by a slightly more complex queue structure. We are currently within 90 days of our implementation with this client, and the integration and ease of management have made 3CLogic an asset to our Call Center operation. " - Jessica Engman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Seismic

Focus area

Seismic is better than 3CLogic for

Software Failure Risk

  • low

logo 3CLogic

Focus area

3CLogic is better than Seismic for

Software Failure Risk

  • medium

About

Sales Enablement Software for right sales content and optimize sales process

3CLogic | Cloud Technology for Your Call Center Enterprise

Age

2010

Financials

SERIES G

SERIES B

Business Need

Total Processes
(we found evidences for)

64

23

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction

content management

Read Reviews (343)

Read Reviews (0)

searching for content

Read Reviews (51)

Read Reviews (0)

content sharing

Read Reviews (44)

Read Reviews (0)

content tracking

Read Reviews (37)

Read Reviews (0)

content curation

Read Reviews (29)

Read Reviews (0)

content publishing

Read Reviews (29)

Read Reviews (0)

buyer engagement

Read Reviews (247)

Read Reviews (0)

engagement management

Read Reviews (211)

Read Reviews (2)

engaging and following up

Read Reviews (198)

Read Reviews (2)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (75)

Read Reviews (2)

proposal & quote management

Read Reviews (57)

Read Reviews (0)

document sharing

Read Reviews (10)

Read Reviews (0)

contract management

Read Reviews (6)

Read Reviews (1)

collaboration

Read Reviews (53)

Read Reviews (1)

communication management

Read Reviews (43)

Read Reviews (3)

sending & publishing communications

Read Reviews (28)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (11)

Read Reviews (1)

training & onboarding

Read Reviews (37)

Read Reviews (1)

workflow management

Read Reviews (25)

Read Reviews (3)

sales review & feedback

Read Reviews (17)

Read Reviews (0)

social media management

Read Reviews (12)

Read Reviews (9)

social media analytics

Read Reviews (12)

Read Reviews (9)

account management

Read Reviews (9)

Read Reviews (0)

competitive intelligence

Read Reviews (6)

Read Reviews (0)

business development

Read Reviews (6)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (0)

relationship management

Read Reviews (5)

Read Reviews (0)

generation of new leads

Read Reviews (4)

Read Reviews (1)

knowledge management

Read Reviews (3)

Read Reviews (0)

trade show marketing

Read Reviews (3)

Read Reviews (0)

talk track creation

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (0)

Read Reviews (39)

sales call management

Read Reviews (0)

Read Reviews (9)

customer case management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Launch new products

  • Establish thought leadership

  • Improve internal communications

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 8 more

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting