cuspera logo CUSPERA

SentiSum Platform vs ezTask CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SentiSum Platform vs. ezTask CRM is based on a specific set of business needs and context. The comparison uses 977 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SentiSum Platform and ezTask CRM

SentiSum Platform, ezTask CRM, Exceed.ai, TextExpander, etc., belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SentiSum Platform covers Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.

ezTask CRM focuses on Capturing Leads with E-Mail, Contact List Management, Collaboration, Lead Nurturing, etc.

"[SentiSum] allow us to quickly identify very recent feedback that indicates a customer experienced unexpected work taking place at a hotel that has impacted their stay " - Catherine Onions

"As a retail security device distributor, we were looking for a CRM to help not only manage our customers but also increase transparency in field force management. We had evaluated a couple of crm products, and finally found eztask.io - a smart CRM s...olution. The features we liked very much is attaching camera images on the fly to leads and GPS based check in , check outs. It's best fit for small and medium enterprises. " - JnT Securities

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SentiSum Platform

Focus area

SentiSum Platform is better than ezTask CRM for

Software Failure Risk

  • medium

logo ezTask CRM

Focus area

Software Failure Risk

  • medium

About

Customer enablement software to deep dive customer friction

Sales enablement automation and team collaboration platform for smarter sales team

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

20

14

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


rating and review management


contact list management


training & onboarding


helpdesk management


social media management

social media analytics


lifetime value management


engagement management

engaging and following up


sales document management

contract management



customer case management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Acquire customers

  • See 1 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting