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Compare ServiceTrade vs ServiceM8

Comparison Summary

For ServiceTrade vs ServiceM8 comparison, Our AI algorithm looked at 3212 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ServiceTrade and ServiceM8 to solve their respective business needs.

Pros and cons of ServiceTrade and ServiceM8

ServiceTrade is more suited to businesses that require Sales Document Management and Engagement Management where as ServiceM8 is focused towards Sales Document Management and Helpdesk Management .

logo ServiceTrade

Focus area

ServiceTrade is better than ServiceM8 for

Software Failure Risk

  • medium

logo ServiceM8

Focus area

Software Failure Risk

  • low

About

Mobile software for commercial service contractors

ServiceM8: Field Service Software

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

42

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


rating and review management


workflow management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


lifetime value management


contact list management


competitive intelligence


training & onboarding


customer feedback management

measuring customer satisfaction


generation of new leads


relationship management



revenue cycle management




loyalty management


content management




billing and invoice management


campaign management


account management



payment management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Improve visibility

  • Build brand awareness

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more
  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting