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Shape Software vs Kindful: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shape Software vs. Kindful is based on a specific set of business needs and context. The comparison uses 3388 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shape Software and Kindful

Shape Software, and Kindful belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shape Software covers Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

Kindful focuses on Engagement Management, Helpdesk Management, Training & Onboarding, Social Media Management with Offline, etc.

"With Shape, everything is made simple and easy to understand. Their customer service is quick and efficient if I ever need help with anything in the system. Before Shape, I was using multiple systems, but now everything is one place. My leads are or...ganized, and everything is tracked with tags. Added bonus: Shape connects to your calendar and emails. " - Nat Connella

"When I train new people on how to use Kindful, it's like an hour or two, you know. It's even simple enough that a lot of times I can just set people up and say, 'Hey, sign on, you know, click around, explore. Let me know what questions you have.' An...d most people are able to figure it out pretty easily. " - Teri Sloan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shape Software

Focus area

Shape Software is better than Kindful for

Software Failure Risk

  • low

logo Kindful

Focus area

Software Failure Risk

  • medium

About

CRM that connects team, applications, and clients in one centralized hub.

Best Nonprofit CRM Software for Donor Management

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

44

54

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction





sales document management

contract management

proposal & quote management


workflow management



engagement management

engaging and following up


campaign management

campaign monitoring


generation of new leads


communication management

sending & publishing communications

tracking & monitoring communications




competitive intelligence



sales call management


helpdesk management


billing and invoice management


advocacy management


conversion management


training & onboarding



social media management

social media analytics


lead qualification


relationship management



contact list management


payment management


performance management


account management


customer feedback management




Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more
  • Acquire customers

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more
  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • on premises

  • user generated content

  • blogs

  • video

  • mass media

  • promotions

  • mobile

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting