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SmartReach vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SmartReach vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 2588 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartReach and Dialpad Ai Voice

SmartReach, and Dialpad Ai Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartReach covers Communication Management with E-Mail, Generation Of New Leads with E-Mail, Engagement Management with E-Mail, Lead Management with E-Mail, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"I made a decision to test SmartReach.io and so we started out with one account and we kind of grew slowly. We found it really good. We made a decision that we would migrate all of our 35 clients that we have. We're continuing to use smartreach.io, a...nd if we get any new client, we would put them straight onto your platform. " - Ben Sullivan

"Our previous system was unreliable and a poor experience for our staff. Dialpad is the complete opposite of that. " - Keith Jones

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartReach

Focus area

SmartReach is better than Dialpad Ai Voice for

Software Failure Risk

  • medium

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than SmartReach for

Software Failure Risk

  • medium

About

Sales engagement made easy with cold email outreach for sales and marketing. Auto follow-ups, Campaign warm up and more

AI business phone system to improve your workflows and customer experience

Age

2011

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

29

49

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


engagement management

engaging and following up



helpdesk management


campaign management

campaign analytics



training & onboarding


social media management

social media analytics



conversion management



workflow management


competitive intelligence



lead qualification

lead qualification: technographic



call transcription



sales call management

call transcription


conference call management



contact list management


Scheduling & dispatching


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


business development



sales document management


Top Goals

Goals Achieved

  • Acquire customers

  • Reduce bounce

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • See 3 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more
  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting