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Social&Loyal vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Social&Loyal vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 815 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Social&Loyal and Epsilon PeopleCloud Loyalty

Social&Loyal, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Social&Loyal covers Loyalty Management with Promotions, Engagement Management with Promotions, Campaign Management, Social Media Management with Social Media, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with S...ocial&Loyal in edreams.com. " - Bob Samii

"Abacus [ONE] helped us find the sweet spot for DM acquisition, delivering customers with an abundantly higher lifetime value than other sources " - Monica Deretich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Social&Loyal

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Gamified Customer Loyalty Platform to maximize loyalty & engagement

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

24

19

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty


engagement management

engaging and following up


campaign management

campaign analytics


social media management

scheduling post to social media

engaging on social media



referral management


communication management

sending & publishing communications


personalized marketing



generation of new leads



competitive intelligence


lifetime value management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

No Data

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medium

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Business Setting