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SurveyCTO vs Feedier: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyCTO vs. Feedier is based on a specific set of business needs and context. The comparison uses 3191 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyCTO and Feedier

SurveyCTO, Feedier, UsefulFeedback, Instabug, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyCTO covers Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyCTO

Focus area

SurveyCTO is better than Feedier for

Software Failure Risk

  • low

logo Feedier

Focus area

Feedier is better than SurveyCTO for

Software Failure Risk

  • medium

About

Mobile data collection platform to collect secure, high quality data—even offline.

Next generation feedback tool that automatically collects real-time feedback

Age

2012

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

50

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer case management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


customer feedback management



training & onboarding


engagement management

engaging and following up


sales document management

proposal & quote management


sales call management


generation of new leads




content management

content publishing




knowledge management


segmentation and targeting


social media management

social media analytics

engaging on social media



contact list management


sales review & feedback



competitive intelligence


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


rating and review management


discount management


sales incentive management


campaign management




lifetime value management


performance management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more
  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting