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SurveyCTO vs Intouch survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyCTO vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 1874 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyCTO and Intouch survey

SurveyCTO, Intouch survey, UsefulFeedback, Instabug, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyCTO covers Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyCTO

Focus area

Software Failure Risk

  • low

logo Intouch survey

Focus area

Intouch survey is better than SurveyCTO for

Software Failure Risk

  • low

About

Mobile data collection platform to collect secure, high quality data—even offline.

Feedback Collection Software to collect customer feedback to drive improvements

Age

2012

Financials

NA

IPO

Business Need

Total Processes
(we found evidences for)

42

23

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer case management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


customer feedback management



training & onboarding


engagement management

engaging and following up


sales document management


sales call management


generation of new leads




content management

content publishing




knowledge management


segmentation and targeting


social media management




loyalty management


campaign analytics


campaign management

campaign analytics



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more
  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting