Comparison Summary

SurveyCTO: SurveyCTO is a reliable, secure, and scalable mobile data collection platform for offline settings. Researchers and professionals trust SurveyCTO for its robust features and performance.

Medallia Agent Connect: Medallia Agent Connect empowers customer service teams to stay engaged and deliver excellent experiences. Remote and in-house contact center teams benefit equally.

logo SurveyCTO

Focus area

SurveyCTO is better than Medallia Agent Connect for

Software Failure Risk

  • low

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than SurveyCTO for

Software Failure Risk

  • low

SurveyCTO and Medallia Agent Connect: Customer Satisfaction Data


SurveyCTO in Action: Unique Use Cases

How does SurveyCTO facilitate Automated Workflows?

What Are the key features of SurveyCTO for Customer Experience Management?

How can SurveyCTO enhance your Communication Management process?

How does SurveyCTO facilitate Helpdesk Management?


Medallia Agent Connect in Action: Unique Use Cases

What Are the key features of Medallia Agent Connect for Collecting Feedback?

What Are the key features of Medallia Agent Connect for Engaging Conversational Surveys?

What Are the key features of Medallia Agent Connect for Coaching?

Why is Medallia Agent Connect the best choice for Performance Management?

What benefits does Medallia Agent Connect offer for Rating And Review Management?

About

Mobile data collection platform to collect secure, high quality data—even offline.

Empower your customer service teams from anywhere

Age

2012

2001

Financials

NA

SERIES F

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting