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SurveyCTO vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyCTO vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 11191 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyCTO and Qualtrics

SurveyCTO, Qualtrics, UsefulFeedback, Instabug, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyCTO covers Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyCTO

Focus area

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than SurveyCTO for

Software Failure Risk

  • low

About

Mobile data collection platform to collect secure, high quality data—even offline.

Survey, Research & Experience Management Software | Qualtrics

Age

2012

2002

Financials

NA

SERIES C

Business Need

Total Processes
(we found evidences for)

42

109

Total Goals
(we found evidences for)

6

18

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer case management


communication management

sending & publishing communications

tracking & monitoring communications



customer feedback management



training & onboarding


engagement management

engaging and following up


sales document management

proposal & quote management


sales call management


generation of new leads




content management

content publishing




knowledge management


segmentation and targeting


social media management

social media analytics

engaging on social media




courses & assessment


contact list management


advocacy management


business development


sales review & feedback


lead qualification



competitive intelligence


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management


rating and review management



campaign management


lifetime value management


category management




reputation management


international marketing





community building


trade show marketing



relationship management



conference call management


performance management


account management




motivation management


follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting