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SurveyCTO vs Simplesat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyCTO vs. Simplesat is based on a specific set of business needs and context. The comparison uses 3493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyCTO and Simplesat

SurveyCTO, Simplesat, UsefulFeedback, Instabug, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyCTO covers Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyCTO

Focus area

SurveyCTO is better than Simplesat for

Software Failure Risk

  • low

logo Simplesat

Focus area

Simplesat is better than SurveyCTO for

Software Failure Risk

  • low

About

Mobile data collection platform to collect secure, high quality data—even offline.

Customer feedback system to collect customer satisfaction data to improve the business

Age

2012

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

37

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer case management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


customer feedback management



training & onboarding


engagement management

engaging and following up


sales document management


sales call management


generation of new leads




content management

content publishing




knowledge management


segmentation and targeting


social media management



contact list management


sales review & feedback


competitive intelligence


rating and review management


customise loyalty program


loyalty management

customise loyalty program


motivation management


lifetime value management


products & pricelist management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more
  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting