Comparison Summary

SurveyCTO: SurveyCTO is a reliable, secure, and scalable mobile data collection platform for offline settings. Researchers and professionals trust SurveyCTO for its robust features and performance.

SmileBack: SmileBack® is the leading customer satisfaction platform for MSPs, enabling IT professionals to collect, report, and act on CSAT and NPS feedback. Customer insights are efficiently managed.

logo SurveyCTO

Focus area

SurveyCTO is better than SmileBack for

Software Failure Risk

  • low

logo SmileBack

Focus area

SmileBack is better than SurveyCTO for

Software Failure Risk

  • low

SurveyCTO and SmileBack: Customer Satisfaction Data


SurveyCTO in Action: Unique Use Cases

What makes SurveyCTO ideal for Automated Workflows?

What benefits does SurveyCTO offer for Customer Experience Management?

What benefits does SurveyCTO offer for Communication Management?

How does SurveyCTO address your Helpdesk Management Challenges?


SmileBack in Action: Unique Use Cases

How can SmileBack enhance your Collecting Feedback process?

Why is SmileBack the best choice for Engaging Conversational Surveys?

What benefits does SmileBack offer for Rating And Review Management?

About

Mobile data collection platform to collect secure, high quality data—even offline.

Customer satisfaction platform, simple to use but deep in insights

Age

2012

Financials

NA

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting