cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

SurveyCTO vs UserVoice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SurveyCTO low Failure Risk for UserVoice medium
Know More

Comparison Summary

This comparison report of SurveyCTO vs. UserVoice is based on a specific set of business needs and context. The comparison uses 3325 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyCTO and UserVoice

SurveyCTO, UserVoice, UsefulFeedback, Instabug, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyCTO covers Automated Workflows, Customer Experience Management with Mobile, Communication Management, Helpdesk Management, etc.

UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyCTO

Focus area

Software Failure Risk

  • low

logo UserVoice

Focus area

UserVoice is better than SurveyCTO for

Software Failure Risk

  • medium

About

Mobile data collection platform to collect secure, high quality data—even offline.

Feedback Management Tool to understand what the customers want

Age

2012

Financials

NA

SERIES A

Business Need

Total Processes
(we found evidences for)

42

65

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (28)

Read Reviews (13)

customer case management

Read Reviews (21)

Read Reviews (2)

communication management

Read Reviews (21)

Read Reviews (41)

sending & publishing communications

Read Reviews (16)

Read Reviews (35)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (2)

helpdesk management

Read Reviews (19)

Read Reviews (25)

customer feedback management

Read Reviews (18)

Read Reviews (180)

funnel analysis

Read Reviews (14)

Read Reviews (7)

training & onboarding

Read Reviews (14)

Read Reviews (15)

engagement management

Read Reviews (14)

Read Reviews (108)

engaging and following up

Read Reviews (12)

Read Reviews (59)

sales document management

Read Reviews (7)

Read Reviews (5)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

sales call management

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (1)

content management

Read Reviews (3)

Read Reviews (3)

content publishing

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (35)

creating knowledge base

Read Reviews (1)

Read Reviews (2)

segmentation and targeting

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (2)

Read Reviews (9)

social media analytics

Read Reviews (1)

Read Reviews (8)

contact list management

Read Reviews (1)

Read Reviews (2)

sales review & feedback

Read Reviews (1)

Read Reviews (8)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (68)

international marketing

Read Reviews (0)

Read Reviews (26)

campaign management

Read Reviews (0)

Read Reviews (4)

community building

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Improve digital and social presence

  • See 3 more

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more

  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting