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SurveySparrow Enterprise vs Customerville: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveySparrow Enterprise vs. Customerville is based on a specific set of business needs and context. The comparison uses 5191 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveySparrow Enterprise and Customerville

SurveySparrow Enterprise, Customerville, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveySparrow Enterprise covers Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

Customerville focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys, Social Media Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Customerville for

Software Failure Risk

  • medium

logo Customerville

Focus area

Software Failure Risk

  • medium

About

SurveySparrow | Online Survey Platform

Customer experience tool to transform customer experience surveys into interactive experiences

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

14

Total Goals
(we found evidences for)

1

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management



workflow management



generation of new leads


campaign management


reputation management


conversion management



social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

Top Channels

Channels Used

  • e-mail

  • promotions

  • social media

  • e-mail

  • promotions

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting