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Talkwalker Analytics vs Brand24: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Talkwalker Analytics low Failure Risk for Brand24 medium
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Comparison Summary

This comparison report of Talkwalker Analytics vs. Brand24 is based on a specific set of business needs and context. The comparison uses 5255 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Talkwalker Analytics and Brand24

Talkwalker Analytics, Brand24, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.

Brand24 focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Helpdesk Management, etc.

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business. " - Romain Mazeries

"While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were pres...ent " - Krzysiek Radoszewski

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Talkwalker Analytics

Focus area

Talkwalker Analytics is better than Brand24 for

Software Failure Risk

  • low

logo Brand24

Focus area

Software Failure Risk

  • medium

About

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

Brand24 - Social Media Monitoring Tool

Age

2009

2011

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

74

63

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (287)

Read Reviews (229)

social media analytics

Read Reviews (177)

Read Reviews (62)

monitoring social media

Read Reviews (80)

Read Reviews (129)

engaging on social media

Read Reviews (13)

Read Reviews (18)

scheduling post to social media

Read Reviews (9)

Read Reviews (10)

managing social media account

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (113)

Read Reviews (178)

tracking & monitoring communications

Read Reviews (85)

Read Reviews (141)

sending & publishing communications

Read Reviews (25)

Read Reviews (37)

engagement management

Read Reviews (75)

Read Reviews (117)

engaging and following up

Read Reviews (67)

Read Reviews (98)

competitive intelligence

Read Reviews (31)

Read Reviews (3)

helpdesk management

Read Reviews (28)

Read Reviews (45)

public relations

Read Reviews (22)

Read Reviews (21)

influencer marketing

Read Reviews (19)

Read Reviews (14)

content management

Read Reviews (17)

Read Reviews (3)

content tracking

Read Reviews (3)

Read Reviews (1)

content curation

Read Reviews (2)

Read Reviews (1)

sales call management

Read Reviews (16)

Read Reviews (0)

call transcription

Read Reviews (16)

Read Reviews (0)

social media marketing

Read Reviews (14)

Read Reviews (8)

campaign management

Read Reviews (13)

Read Reviews (17)

campaign monitoring

Read Reviews (8)

Read Reviews (10)

reputation management

Read Reviews (9)

Read Reviews (10)

workflow management

Read Reviews (8)

Read Reviews (0)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (3)

generation of new leads

Read Reviews (3)

Read Reviews (13)

sales document management

Read Reviews (3)

Read Reviews (9)

contract management

Read Reviews (1)

Read Reviews (2)

proposal & quote management

Read Reviews (1)

Read Reviews (7)

touchpoint management

Read Reviews (3)

Read Reviews (0)

conference call management

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (1)

channel management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (4)

contact list management

Read Reviews (2)

Read Reviews (3)

conversion management

Read Reviews (1)

Read Reviews (3)

lifetime value management

Read Reviews (1)

Read Reviews (2)

customer feedback management

Read Reviews (1)

Read Reviews (12)

business development

Read Reviews (0)

Read Reviews (2)

opportunity management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 11 more

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Scale best practices

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • chat

  • website

  • e-mail

  • Slack

  • Facebook

  • Instagram

  • promotions

  • Twitter

  • LinkedIn

  • games

  • mobile

  • offline

  • point of sale

  • phone calls

  • mobile app

  • Facebook page

  • video

  • review sites

  • print media

  • magazine

  • Yelp

  • Tripadvisor

  • See 22 more

  • social media

  • user generated content

  • blogs

  • chat

  • website

  • e-mail

  • Slack

  • Facebook

  • Instagram

  • promotions

  • Twitter

  • LinkedIn

  • games

  • mobile

  • offline

  • point of sale

  • phone calls

  • mobile app

  • Facebook page

  • video

  • review sites

  • print media

  • magazine

  • Yelp

  • Tripadvisor

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting