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TRACK CRM vs Firepoint: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of TRACK CRM vs. Firepoint is based on a specific set of business needs and context. The comparison uses 619 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and Firepoint

TRACK CRM, and Firepoint belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Firepoint focuses on Conversion Management with Website, Sales Call Management with Phone Calls, Generation Of New Leads, Engagement Management with Chat, etc.

"We generated over $1.7 Million in outbound revenue. We would not have done that without TRACK. " - Anna Maria Vacations

"The cost, functionality, lead ponds, and support are why we love Firepoint. Real estate is a numbers game — these tools gave us what we were looking for to scale our business! " - Kris McCullough

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo Firepoint

Focus area

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Firepoint: Best Real Estate CRM by Agents

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

31

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


helpdesk management







generation of new leads



conversion management


sales document management

proposal & quote management


relationship management




competitive intelligence



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more
  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Improve internal communications

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more
  • phone calls

  • website

  • promotions

  • e-mail

  • social media

  • chat

  • Facebook

  • text SMS

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting