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Compare Troop Messenger vs Bitrix24

Comparison Summary

For Troop Messenger vs Bitrix24 comparison, Our AI algorithm looked at 4458 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Troop Messenger and Bitrix24 to solve their respective business needs.

Pros and cons of Troop Messenger and Bitrix24

Troop Messenger is more suited to businesses that require Collaboration with Video and Sales Call Management with Offline where as Bitrix24 is focused towards Collaboration with Offline and Communication Management with E-Mail .

Both Troop Messenger and Bitrix24 are Collaboration and Productivity software, peers recommend Troop Messenger for call analytics where as Bitrix24 is more known for call recording and campaign management .

logo Troop Messenger

Focus area

Troop Messenger is better than Bitrix24 for

Software Failure Risk

  • low

logo Bitrix24

Focus area

Bitrix24 is better than Troop Messenger for

Software Failure Risk

  • medium

About

Team Collaboration Software and instant messaging app

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

83

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction



sales call management


communication management

sending & publishing communications


workflow management


content management


conference call management


promotion management


lead qualification

lead qualification: demographic


social media management

social media analytics



sales document management


helpdesk management


engagement management

engaging and following up


training & onboarding


loyalty management

identify target customers


generation of new leads


contact list management


campaign management



relationship management


calendar management




products & pricelist management



customer feedback management


social media marketing






segmentation and targeting


knowledge management




pipeline management


billing and invoice management


conversion management




advocacy management



business development




discount management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting