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Truly Voice Platform vs Riva: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Truly Voice Platform low Failure Risk for Riva low
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Comparison Summary

This comparison report of Truly Voice Platform vs. Riva is based on a specific set of business needs and context. The comparison uses 2064 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Truly Voice Platform and Riva

Truly Voice Platform, Riva, Kixie Integrated Voice, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Truly Voice Platform covers Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Truly Voice Platform

Focus area

Truly Voice Platform is better than Riva for

Software Failure Risk

  • low

logo Riva

Focus area

Software Failure Risk

  • low

About

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

45

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (180)

Read Reviews (0)

call recording

Read Reviews (162)

Read Reviews (0)

call transcription

Read Reviews (11)

Read Reviews (0)

call searching

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (29)

Read Reviews (13)

tracking & monitoring communications

Read Reviews (24)

Read Reviews (6)

sending & publishing communications

Read Reviews (4)

Read Reviews (2)

helpdesk management

Read Reviews (28)

Read Reviews (19)

engagement management

Read Reviews (24)

Read Reviews (28)

engaging and following up

Read Reviews (22)

Read Reviews (14)

conference call management

Read Reviews (24)

Read Reviews (0)

workflow management

Read Reviews (21)

Read Reviews (3)

revenue cycle management

Read Reviews (18)

Read Reviews (0)

training & onboarding

Read Reviews (10)

Read Reviews (0)

competitive intelligence

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (12)

creating contact list

Read Reviews (0)

Read Reviews (8)

campaign management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (1)

promotion management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (1)

Read Reviews (4)

sales document management

Read Reviews (1)

Read Reviews (10)

business development

Read Reviews (0)

Read Reviews (13)

social media analytics

Read Reviews (0)

Read Reviews (11)

social media management

Read Reviews (0)

Read Reviews (11)

social media analytics

Read Reviews (0)

Read Reviews (11)

knowledge management

Read Reviews (0)

Read Reviews (4)

international marketing

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting