cuspera logo CUSPERA

Veloxy Mobile vs 3CLogic: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Veloxy Mobile vs. 3CLogic is based on a specific set of business needs and context. The comparison uses 775 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Veloxy Mobile and 3CLogic

Veloxy Mobile, and 3CLogic belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Veloxy Mobile covers Engagement Management with Phone Calls, Communication Management with E-Mail, Generation Of New Leads with Phone Calls, Telemarketing with Phone Calls, etc.

3CLogic focuses on Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.

"Veloxy is an amazing product! Veloxy has been an amazing tool for me as a sales professional for many reasons. The integration with Salesforce is seamless and allows me to be more organized. Also, the email tracking and analytics are very important ...to me. " - Maurice G

"As an MSP looking for a replacement for our current Call Center application, we selected and implemented 3CLogic for a client engagement based on its ability to integrate with ServiceNow and queue calls, chat, and email in an integrated client. We h...ave been encouraged by the results. Implementation and management of IVRs is significantly less complicated than other products we have worked with, and the configuration of the softphone client is intuitive and straightforward. The ability to link calls to ServiceNow tickets and ticket history is invaluable for our technicians. The reporting is more flexible than other products we have worked with, although field mapping documentation was not as comprehensive as we would have hoped. Our specific needs regarding multi-level SLA and KPI thresholds were not met out of the box, but the 3CLogic staff were able to make this available to us. Also, while we would prefer more flexibility in access control to subsections of a queue structure, this can be mitigated by a slightly more complex queue structure. We are currently within 90 days of our implementation with this client, and the integration and ease of management have made 3CLogic an asset to our Call Center operation. " - Jessica Engman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Veloxy Mobile

Focus area

Veloxy Mobile is better than 3CLogic for

Software Failure Risk

  • medium

logo 3CLogic

Focus area

3CLogic is better than Veloxy Mobile for

Software Failure Risk

  • medium

About

Sales Enablement Software that focus on productive sales tasks and Salesforce updates

3CLogic | Cloud Technology for Your Call Center Enterprise

Age

2014

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

32

23

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads






sales document management


sales call management


helpdesk management


social media analytics


social media management

social media analytics



workflow management


customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • See 2 more
  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more
  • phone calls

  • e-mail

  • review sites

  • Amazon

  • print media

  • magazine

  • chat

  • website

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting