Wild Apricot and Brilliant Directories, An In-Depth Comparison 2024

"...Usually, the helpdesk/support desk are very prompt with their answers to my queries, even given the time difference between us...." Peer review by David M., Webmaster, Non-Profit Organization Management

"...Prompt and professional support has helped...." Peer review by Michael Adams

"...This is an expensive membership management software and we subscribed to it hoping that we would streamline our member on boarding and management...." Peer review by Verified Reviewer, Non-Profit Organization Management

"...We don't have to have as many applications or services with Wild Apricot, since they provide many, like the membership management and event registration...." Peer review by Callista W., Museum Assistant

"...Manage contacts, process donations, send out emails, register event attendees, create a website and more...." Peer review from Personify

"...While the components of Wild Apricot separately might not be as great as some of the competition (i.e., email blasts through Constant Contact, client relationship management through Salesforce, etc.), together the package is a good value and very user-friendly with highly responsive customer service...." Peer review by Anna Berry

"...It would be nice to have that feature integrated into the backend instead of having to create a separate WP blog and then having BD set up a link to it...." Peer review by Martha Nalepa

"...We opted for their Professional Onboarding Plan which was definitely worth the money - saved us loads of time and helped get us up to speed on the platform...." Peer review by Angele Belanger

"...I'm a bit disappointed on their follow-through regarding a 1-hour coaching session I'm said to have won; it's been 5 days since the last email I received about this..." Peer review by Susie R., Owner/Director, Information Services