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YesInsights vs Customerville: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of YesInsights vs. Customerville is based on a specific set of business needs and context. The comparison uses 345 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing YesInsights and Customerville

YesInsights, and Customerville belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

YesInsights covers Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Customerville focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys, Social Media Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo YesInsights

Focus area

Software Failure Risk

  • medium

logo Customerville

Focus area

Software Failure Risk

  • medium

About

Customer feedback tool to get actionable feedback to improve the business and experience

Customer experience tool to transform customer experience surveys into interactive experiences

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

14

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


social media management


engagement management

engaging and following up


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

Top Channels

Channels Used

  • e-mail

  • promotions

  • social media

  • e-mail

  • promotions

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting