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Yesware vs Salesforce Sales Cloud Einstein: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yesware vs. Salesforce Sales Cloud Einstein is based on a specific set of business needs and context. The comparison uses 7956 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yesware and Salesforce Sales Cloud Einstein

Yesware, Salesforce Sales Cloud Einstein, Cirrus Insight, Groove, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yesware covers Communication Management with E-Mail, Engagement Management with E-Mail, Sales Document Management with E-Mail, Lead Engagement with E-Mail, etc.

Salesforce Sales Cloud Einstein focuses on Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

"Yesware is rare among sales tools in that it’s equally beloved by the reps and the managers. I’d highly recommend Yesware to any sales leader who wants better, more actionable data to drive predictable sales processes. " - Tim Bertrand

"One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new ...normal. " - DAN HELFRICH

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yesware

Focus area

Yesware is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

About

All-in-One Toolkit for Sales Professionals with personalized outreach resulting in increased sales and customer engagement

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Age

2010

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

83

47

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence


campaign management

campaign monitoring

campaign analytics


sales document management

proposal & quote management

contract management




sales call management

meeting management

objection handling


workflow management


training & onboarding


generation of new leads


business development


social media management

social media analytics

engaging on social media



contact list management

creating contact list



content management

searching for content


account management


lead qualification

lead qualification: demographic

lead qualification: behavioural






conversion management



knowledge management


follower management



helpdesk management




loyalty management

identify target customers


pipeline management


talk track creation



rating and review management





customer feedback management

measuring customer satisfaction


products & pricelist management


social media marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve efficiency

  • See 10 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • social media

  • phone calls

  • offline

  • e-mail

  • chat

  • on premises

  • point of sale

  • games

  • mobile

  • website

  • mobile app

  • See 8 more
  • social media

  • phone calls

  • offline

  • e-mail

  • chat

  • on premises

  • point of sale

  • games

  • mobile

  • website

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting