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Zilliant Sales IQ vs SentiSum Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zilliant Sales IQ vs. SentiSum Platform is based on a specific set of business needs and context. The comparison uses 955 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zilliant Sales IQ and SentiSum Platform

Zilliant Sales IQ, and SentiSum Platform belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zilliant Sales IQ covers Sales Document Management, Cross Selling, Upselling, Account Management, etc.

SentiSum Platform focuses on Customer Feedback Management with Chat, Rating And Review Management with Chat, Contact List Management, Training & Onboarding, etc.

"Zilliant came in and understood the heart of our complex business in the B2B landscape. They developed an AI model that helps us identify growth and retention opportunities. This is true partnership! " - Shirley Mitchell

"SentiSum took away manual collation of 'reason for contact data'. It helped us drive change without the manual effort of building evidence that something needs to improve. " - James Jones

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zilliant Sales IQ

Focus area

Software Failure Risk

  • medium

logo SentiSum Platform

Focus area

SentiSum Platform is better than Zilliant Sales IQ for

Software Failure Risk

  • medium

About

Sales Enablement tool to generate actionable customer insights for sales growth

Customer enablement software to deep dive customer friction

Age

1999

Financials

SERIES F

SEED

Business Need

Total Processes
(we found evidences for)

13

20

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management


training & onboarding


lifetime value management


engagement management

engaging and following up



measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


rating and review management


contact list management


helpdesk management


social media analytics


social media management

social media analytics


customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • See 2 more
  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • chat

  • e-mail

  • social media

  • phone calls

  • point of sale

  • offline

  • review sites

  • Amazon

  • user generated content

  • blogs

  • omnichannel

  • See 8 more
  • chat

  • e-mail

  • social media

  • phone calls

  • point of sale

  • offline

  • review sites

  • Amazon

  • user generated content

  • blogs

  • omnichannel

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting