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Zoom Video Webinar vs Amazon Chime: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoom Video Webinar vs. Amazon Chime is based on a specific set of business needs and context. The comparison uses 15566 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoom Video Webinar and Amazon Chime

Zoom Video Webinar, Amazon Chime, Zoom Meetings, Adobe Connect, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoom Video Webinar covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Amazon Chime focuses on Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

"Once we started using Zoom for webinars, we saw the meeting facilities and wanted to use it for demonstrating our online regulatory technology tools " - Jonathan Greenstein

"Being a company that hosts our workloads on AWS already, it was important we were able to leverage an AWS-based conference solution that was lightweight and agile, but still capable of meeting all of our business requirements. Perhaps most important...ly, Amazon Chime has allowed us to quickly and efficiently set up video conferences that we’re able to record. The ability to playback a recorded conference allows for increased participation and decreased knowledge gaps organizationally. " - Zachary Carpenter

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoom Video Webinar

Focus area

Zoom Video Webinar is better than Amazon Chime for

Software Failure Risk

  • medium

logo Amazon Chime

Focus area

Amazon Chime is better than Zoom Video Webinar for

Software Failure Risk

  • low

About

Broaden reach with Zoom’s reliable and scalable webinar solution

Communication and collaboration software enabling all types of communications

Age

2011

1994

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

70

30

Total Goals
(we found evidences for)

13

8

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management



engagement management

engaging and following up



training & onboarding


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


helpdesk management


social media management

engaging on social media

scheduling post to social media

social media analytics


customer case management


contact list management



workflow management


knowledge management

creating knowledge base


lead qualification

lead qualification: technographic



products & pricelist management



trade show marketing


generation of new leads


customer feedback management

measuring customer satisfaction


rating and review management



community building




campaign management


competitive intelligence



sales review & feedback


conversion management


promotion management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Launch new products

  • Improve stakeholder relations

  • Establish thought leadership

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • See 10 more
  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • review sites

  • Amazon

  • events

  • trade shows

  • chat

  • text SMS

  • mobile

  • mobile app

  • e-mail

  • point of sale

  • Slack

  • on premises

  • omnichannel

  • social media

  • support groups

  • games

  • website

  • See 17 more
  • phone calls

  • offline

  • video

  • review sites

  • Amazon

  • events

  • trade shows

  • chat

  • text SMS

  • mobile

  • mobile app

  • e-mail

  • point of sale

  • Slack

  • on premises

  • omnichannel

  • social media

  • support groups

  • games

  • website

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting