8x8 Video Conferencing Overview

8x8 offers a video conferencing solution that enables collaboration from anywhere on any device. This integrated platform provides seamless audio and video conferencing.

Use Cases

Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using 8x8 Video Conferencing.

Other use cases:

  • Playbook Creation
  • Onboarding
  • Content Sharing
  • Call Analytics
  • Proposal & Quote Management
See all use cases See less use cases

8x8 Video Conferencing Use-Cases and Business Priorities: Customer Satisfaction Data

8x8 Video Conferencing works with different mediums / channels such as Video. Mobile. Offline etc.

8x8 Video Conferencing's features include Recording. and 8x8 Video Conferencing support capabilities include Chat Support, 24/7 Support, Email Support, etc. also 8x8 Video Conferencing analytics capabilities include Analytics, and Custom Reports.

Comprehensive Insights on 8x8 Video Conferencing Use Cases

How efficiently Does 8x8 Video Conferencing manage your Collaboration?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well 8x8 Video Conferencing solved their business needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
8x8 Video Conferencing case study
Insurance
Insurance
CASE STUDY Allstate

Allstate, a leading insurance company, increased contact center agent efficiency by 20% using 8x8's cloud-based contact center solution.

Read More
8x8 Video Conferencing case study
Telecommunications
Telecommunications
CASE STUDY Appian Corporation

8x8 improved customer communication by integrating voice, video, and chat, enhancing customer experience and collaboration. This led to increased efficiency and satisfaction.

Read More

8x8 Video Conferencing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.86/5

Read Reviews (11)
Custom Reports

3.77/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.86/5

Read Reviews (11)
Custom Reports

3.77/5

Read Reviews (7)

Software Failure Risk Guidance

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for 8x8 Video Conferencing

Overall Risk Meter

Low Medium High

Top Failure Risks for 8x8 Video Conferencing

8x8, Inc. News

8x8 Launches End-to-End Customer Journey Platform - Daily Research News Online

8x8 has launched JourneyIQ, a platform for tracking and optimizing customer journeys across various channels and touchpoints, using AI to identify and address customer friction points in real time.

03/04/2025 - source

New 8x8 AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver ...

8x8 introduces AI Orchestrator to enhance decision flows between AI bots for improved service delivery.

02/04/2025 - source

Increasing Customer Adoption of AI - powered Self - Service Drives Momentum in 8x8 CPaaS APIs

8x8, Inc. reports increased customer interactions with its CPaaS APIs due to a growing demand for personalized, AI-powered self-service options across messaging, voice, and video channels.

18/03/2025 - source

8x8, Inc. Feeds

8x8, Inc. Announces Third Quarter Fiscal Year 2025 Financial Results - GuruFocus

8x8, Inc. announces its financial results for the third quarter of fiscal year 2025.

04/02/2025 - source

8x8 , Inc . Schedules Third Quarter Fiscal 2025 Earnings Release and Conference Call

8x8, Inc. announced the schedule for its third quarter fiscal 2025 earnings release and conference call.

20/01/2025 - source

8x8 Appoints Joel Neeb as Chief Transformation and Business Operations Officer

8x8 has appointed Joel Neeb as the Chief Transformation and Business Operations Officer.

07/01/2025 - source

8x8, Inc. Profile

Company Name

8x8, Inc.

Company Website

https://www.8x8.com/

HQ Location

675 Creekside Way, Campbell, CA 95008, US

Employees

501-1000

Social

Financials

IPO