Accela Civic Platform Overview

Accela Civic Platform offers shared SaaS technologies for government agencies. It accommodates needs from large states to small departments.

Use Cases

Customers recommend Workflow Management, Engaging And Following Up, License Management, as the business use cases that they have been most satisfied with while using Accela Civic Platform.

Other use cases:

  • Social Media Analytics
  • Community Building
  • Proposal & Quote Management
  • Rating And Review Management
  • Customer Case Management
  • Sales Commission Management
  • Helpdesk Management
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Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Accela Civic Platform.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Accela Civic Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Accela Civic Platform's features include Alerts: Popups & Notifications, and Capture Information. and Accela Civic Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Accela Civic Platform analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...." Peer review by Judy Steele, Deputy Director, Department of Excise and Licenses, City and County of Denver

Popular Business Setting

for Accela Civic Platform

Top Industries

  • Government Administration
  • Retail

Popular in

  • Enterprise
  • Large Enterprise

Accela Civic Platform is popular in Government Administration, and Retail, and is widely used by Enterprise, and Large Enterprise,

Comprehensive Insights on Accela Civic Platform Use Cases

How can Accela Civic Platform optimize your Workflow Management Workflow?

How can Accela Civic Platform enhance your Engaging And Following Up process?

How can Accela Civic Platform optimize your License Management Workflow?

What Are the key features of Accela Civic Platform for Community Building?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Accela Civic Platform solved their business needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Accela Civic Platform case study

Gwinnett County, Georgia
Government Administration
Government Administration
CASE STUDY Gwinnett County, Georgia

Gwinnett County improved efficiency with Accela Civic Platform, eliminating costly upgrades and supporting future growth, with over 300 software seats deployed.

Read More
Accela Civic Platform case study

Missoula, Montana
Government Administration
Government Administration
CASE STUDY Missoula, Montana

Missoula, Montana enhanced transparency, analytics, and community development processes, supporting 80 staff for improved planning and permitting.

Read More
Accela Civic Platform case study

Oklahoma City
Government Administration
Government Administration
CASE STUDY Oklahoma City

Digital plan review increased efficiency in Oklahoma City, improving project turnaround times.

Read More

Frequently Asked Questions(FAQ)

for Accela Civic Platform

What is Accela Civic Platform?

Accela Civic Platform is a cloud-based platform of government software solutions that includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It helps to scale best practices, improve internal communication and increase sales and revenue.

It makes it easier for citizens to open and run a business, apply for permits and schedule inspections, and the platform provides agencies with the flexibility and scalability to enable innovation over time without the need to invest in new technology. It accelerates growth, efficiency, and transparency in communities of all sizes.

Some of its features are built-in reporting, automated push notifications, platform-wide integrations, GIS mapping, code enforcement and many more.

What is Accela Civic Platform used for?

Accela Civic Platform is mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Workflow Management, Engaging And Following Up and License Management .

What are the top features of Accela Civic Platform?

Alerts: popups & Notifications, Capture information are some of the top features of Accela Civic Platform.

Who uses Accela Civic Platform?

Accela Civic Platform is used by Government Administration, Retail among other industries.

Where is Accela Civic Platform located?

Accela Civic Platform is headquartered at 2633 Camino Ramon, Suite 500 San Ramon, CA 94583.
lightning

Peers used Accela Civic Platform for workflow management and engaging and following up

Accela Civic Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.41/5 ★

Read Reviews (69)
Analytics

4.29/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Custom Reports

4.41/5 ★

Read Reviews (69)
Analytics

4.29/5 ★

Read Reviews (25)

Accela Civic Platform Integrations

Accela Civic Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.46/5 ★

Read Reviews (53)
Data Export

4.09/5 ★

Read Reviews (11)

iDocuments

3.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Laserfiche

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Accela Civic Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Accela Civic Platform

Accela News

Accela’s 2024 User Groups

Accela's 2024 User Groups engaged over 850 participants from 240 agencies, enhancing community and feedback between Accela and its users. Attendees highly recommended the events.

21/10/2024 - source

Accela Feeds

How San Antonio Improved Service Delivery with Digital Innovations

San Antonio enhances service delivery with Accela's digital platform, improving efficiency and reducing wait times by moving city services online.

10/10/2024 - source

Accela’s Exciting Acquisition of OpenCounter

Accela is acquiring OpenCounter, a company renowned for its innovative approach to streamlining the permitting and licensing application process. At Accela, we are constantly striving to improve the way governments serve their communities. Today, we are thrilled to announce a significant step in this mission: Accela is acquiring OpenCounter, a company renowned for its innovative …

The post Accela’s Exciting Acquisition of OpenCounter appeared first on Accela.

21/07/2024 - source

June Customer and Partner News and Training Highlights

It’s time for an upgrade, and at Accela, we know how to level up your support experience. Just like the excitement of summer brings new adventures, our latest innovation, the Accela Virtual Assistant (AVA), is here to bring a fresh breeze of efficiency to your interactions with us. Dive into the future of support with …

The post June Customer and Partner News and Training Highlights appeared first on Accela.

11/06/2024 - source

Accela Profile

Company Name

Accela

Company Website

https://www.accela.com/

HQ Location

2633 Camino Ramon, Suite 500 San Ramon, CA 94583

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES E