Accela Civic Platform Overview
Accela's cloud-based solutions are designed to enhance the daily operations of government agencies by improving efficiency and citizen engagement. These solutions are particularly useful for building communities, growing businesses, and protecting citizens. Accela's platform provides ready-to-deploy civic applications that are unified on a scalable and extensible platform, allowing agencies to streamline processes and improve service delivery. By leveraging Accela, governments can simplify plan reviews and prepare for future innovations, such as AI integration. This suite of tools is essential for agencies seeking to modernize their operations and foster better community interactions.
Use Cases
Customers recommend Workflow Management, Engaging And Following Up, License Management, as the business use cases that they have been most satisfied with while using Accela Civic Platform.
Business Priorities
Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Accela Civic Platform.
Accela Civic Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Accela Civic Platform's features include Alerts: Popups & Notifications, and Capture Information. and Accela Civic Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Accela Civic Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...." Peer review by Judy Steele, Deputy Director, Department of Excise and Licenses, City and County of Denver
Accela Civic Platform offers shared SaaS technologies for government agencies. It accommodates needs from large states to small departments.
Popular Business Setting
for Accela Civic Platform
Top Industries
- Government Administration
- Retail
Popular in
- Enterprise
- Large Enterprise
Accela Civic Platform is popular in Government Administration, and Retail, and is widely used by Enterprise, and Large Enterprise,
Comprehensive Insights on Accela Civic Platform Use Cases
What benefits does Accela Civic Platform offer for Workflow Management?
What benefits does Accela Civic Platform offer for Engaging And Following Up?
How does Accela Civic Platform address your License Management Challenges?
How efficiently Does Accela Civic Platform manage your Community Building?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Accela Civic Platform solved their business needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY City of Seattle
CASE STUDY State of Tennessee - Tennessee Alcoholic Beverage Commission (Tennessee ABC)
CASE STUDY Shelby County, Tennessee
CASE STUDY City of Philadelphia
CASE STUDY Hartford, Connecticut
CASE STUDY Clark County
Frequently Asked Questions(FAQ)
for Accela Civic Platform
What is Accela Civic Platform?
Accela Civic Platform is a cloud-based platform of government software solutions that includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It helps to scale best practices, improve internal communication and increase sales and revenue.
It makes it easier for citizens to open and run a business, apply for permits and schedule inspections, and the platform provides agencies with the flexibility and scalability to enable innovation over time without the need to invest in new technology. It accelerates growth, efficiency, and transparency in communities of all sizes.
Some of its features are built-in reporting, automated push notifications, platform-wide integrations, GIS mapping, code enforcement and many more.
What is Accela Civic Platform used for?
What are the top features of Accela Civic Platform?
Who uses Accela Civic Platform?
Where is Accela Civic Platform located?
Peers used Accela Civic Platform for workflow management and engaging and following up
Accela Civic Platform Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
Accela Civic Platform Integrations
Accela Civic Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Accela Civic Platform
Overall Risk Meter
Top Failure Risks for Accela Civic Platform
Accela, Inc. News
AI Excellence: How Accelas Customer Experience Transformation Earned Global Recognition
Accela received the Silver Award at the 2025 Globee Awards for Excellence for its collaboration with SearchUnify, recognized for best use of technology to enhance customer experience through transformative improvements in customer support.
Accela Acquires ePermitHub to Modernize Plan Review and Introduce AI Innovation
Accela acquires ePermitHub to enhance electronic plan review and introduce AI innovation, modernizing permitting processes for government agencies.
Accela Acquires ePermitHub to Enhance its Civic Platform and Develop AI-driven Plan ...
Accela acquires ePermitHub to enhance its Civic Platform and develop AI-driven plan review automation.
Accela® Acquires ePermitHub to Enhance its Civic Platform and Develop AI-driven Plan Review Automation
Accela has acquired ePermitHub to strengthen its Civic Platform with advanced AI-driven plan review automation. This acquisition expands Accelas capabilities in permitting and regulatory technology for government agencies, aiming to streamline digital plan review and approval processes.
Accela, Inc. Profile
Company Name
Accela, Inc.
Company Website
https://www.accela.com/HQ Location
2633 Camino Ramon, Suite 500 San Ramon, CA 94583
Employees
251-500
Social
Financials
SERIES E
