Acqueon Engagement for Amazon Connect Overview

Acqueon Engagement for Amazon Connect is an omnichannel campaign manager with a built-in predictive dialer for AWS cloud contact centers. It optimizes customer interactions and enhances engagement.

Use Cases

Customers recommend Engagement Management, Lead Scoring, Campaign Management, as the business use cases that they have been most satisfied with while using Acqueon Engagement for Amazon Connect.

Other use cases:

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Acqueon Engagement for Amazon Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Acqueon Engagement for Amazon Connect works with different mediums / channels such as Review Sites. Amazon. and Omnichannel.

Acqueon Engagement for Amazon Connect Customer wins, Customer success stories, Case studies

What solutions does Acqueon Engagement for Amazon Connect provide for Engagement Management?

DISH Network - Telecommunications

Acqueon Campaign Manager replaced DISH Network's outdated Noble Systems platform. DISH faced slow campaign tools and incomplete customer records. Acqueon integrated with their Cisco Contact Center an...d mobile app in under 6 months. DISH saw a 25% efficiency improvement, 30% higher connect rate, and 28% boost in customer satisfaction. The number of campaigns executed more than doubled.

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Acqueon Engagement for Amazon Connect Features

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FEATURE RATINGS AND REVIEWS
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CAPABILITIES RATINGS AND REVIEWS
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Software Failure Risk Guidance

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for Acqueon Engagement for Amazon Connect

Top Failure Risks for Acqueon Engagement for Amazon Connect

Acqueon Technologies Inc. News

M&A

Five9 Closes Its Acqueon Acquisition, Aims to Deliver an Orchestration Engine for All Customer Interactions - CX Today

Five9 has completed its acquisition of Acqueon to enhance customer interaction capabilities with a new orchestration engine.

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M&A

Five9 Set to Acquire Acqueon, Highlights Orchestration & Omnichannel Capabilities - CX Today

Five9 is acquiring Acqueon, emphasizing its orchestration and omnichannel strengths.

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M&A

Five9 CEO: Acqueon Buy To Take AI Customer Engagement To A New Level - CRN

Five9's CEO announced Acqueon's acquisition to enhance AI-driven customer engagement.

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M&A

INTRIGUE: Five9 Just Acquired Acqueon and The Czar Has Questions - The National Law Review

Five9 has acquired Acqueon, raising questions in the industry.

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Acqueon Technologies Inc. Profile

Company Name

Acqueon Technologies Inc.

Company Website

https://www.acqueon.com/

HQ Location

San Jose, California, US

Employees

11-50

Social

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Financials

PRIVATE