Acquia cloud platform Overview

Discover comprehensive insights into Acquia cloud platform. Learn more about product features, capabilities and expert reviews based on 187 insights and explore use-cases showcasing how Acquia cloud platform enhances Helpdesk management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Acquia cloud platform based on over 187 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Acquia cloud platform is right for your needs? Our Cuspera AI engine can evaluate how Acquia cloud platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Acquia cloud platform supports business activities such as:

  • Helpdesk Management
  • Offer Management
  • Workflow Management
  • Engaging And Following Up
  • Content Management

Acquia cloud platform can help you with many business goals, such as Scale Best Practices, Grow Market Share, and Acquire Customers.

Acquia cloud platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Acquia cloud platform solved their business needs. Cuspera uses 187 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities peers achieved using Acquia cloud platform.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Offer Management , Workflow Management , as the business use cases that they have been most satisfied while using Acquia cloud platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.13/5 ★

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5 ★

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5 ★

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform
PEER EXPERIENCES
Helpdesk Management

4.13/5 ★

Read Reviews (10)

"...Solution Planning & Implementation Support to help plan and implement solutions for any issues you run into. ..." Cloud Platform
Offer Management

4.43/5 ★

Read Reviews (7)

"...We offer account managers that are trained to assist with any and all needs. ..." Cloud Platform
Workflow Management

3.94/5 ★

Read Reviews (4)

"...Cloud Hooks Improve your team s efficiency and ensure quality by automating key actions throughout your workflow. ..." Cloud Platform

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 187 insights from peers and experts to help you assess how these Acquia cloud platform use cases fit your business needs.

Customer Stories

 

Hootsuite - Internet - Large

Vancouver, Canada
Brand asset management for marketing Creative content distribution across teams Brand management Content collaboration

Hootsuite used Acquia DAM to organize and manage creative assets across global teams. Before, files were scattered and hard to find, hurting brand consistency. With Acquia DAM, Hootsuite created a ce...ntral brand portal, making content easy to access for everyone. Teams now save time, work faster, and keep brand materials on-message. Over 14,000 downloads and 575,000 embed views show strong adoption. Integrations with Adobe and their CMS improved workflows and collaboration.

 

J.Crew - Retail - Large

New York, USA
Customer data management for marketing Email audience segmentation and targeting Customer data management Customer engagement

J.Crew switched from a marketing service provider to Acquia CDP to get faster customer insights. The new platform lets J.Crew update and access customer data daily. Marketers can now create and segme...nt audiences in minutes, not days. Email campaigns using Acquia CDP saw double-digit lifts in order value and conversion rates. The cashmere audience, just 10% of circulation, drove almost 50% of total demand. J.Crew’s marketing team now works faster and more independently.

 

INSEAD - Education - Large

Fontainebleau, France
Digital experience platform migration Content workflow optimization Website modernization Content management

Acquia Cloud Platform helped INSEAD transform its digital experience. INSEAD migrated 3,000 pages to Drupal, unifying its brand and streamlining content workflows. The new platform improved First Con...tentful Paint to 0.74 seconds, beating the 2-second target. SEO scores rose to 90+, and performance reached 95, both above goals. Salesforce and Eloqua integrations simplified program management and marketing campaigns. Faculty and staff now manage profiles and content more easily.

 

Franklin Madison - Financial Services - Medium

Franklin, USA
Digital experience platform consolidation Marketing automation for microsites Website operations Customer experience

Franklin Madison used Acquia Cloud Platform, Site Studio, and Campaign Studio to overhaul its digital experience. The company replaced a homegrown CMS and manual microsite processes with a scalable, ...low-code solution. Launching new microsites now takes minutes instead of days. Automated deployments speed up feature releases and updates. The new platform supports over 200 microsites and is ready to scale to 10 times that number.

 

George Washington University - Education - Large

Washington, USA
Multi-site digital platform management Website migration and provisioning Website management Cloud migration

Acquia Site Factory helped George Washington University migrate over 300 sites in just seven weeks. The university reduced the time to provision a new site by 90 percent. Acquia’s managed cloud platf...orm unified updates, security, and compliance for all departments. The solution eliminated unpredictable IT costs and improved operational efficiency. GW now delivers a seamless digital experience with 100 percent site uptime.

 

Brooks - Retail - Medium

Seattle, USA
Digital asset management for marketing Brand consistency enforcement Digital asset management Brand management

Brooks used Acquia DAM to manage over 30,000 digital assets each year. Before, teams struggled with brand consistency and slow workflows. A full-time DAM admin improved metadata, integrated systems, ...and enabled self-serve access. Now, teams find assets faster and only use current, approved content. Brooks keeps brand control across 60+ countries and empowers users with better training and support.

Based on peer insights

Cuspera recommends Acquia cloud platform for

Use Cases Helpdesk Management , Offer Management , Workflow Management
Business Priorities Scale Best Practices, Grow Market Share, Acquire Customers
lightning

Peers used Acquia cloud platform to Scale best practices and Grow market share

IT and Other Capabilities

for Acquia cloud platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5 ★

Read Reviews (7)
Data Import

3.56/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.61/5 ★

Read Reviews (7)
Data Import

3.56/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5 ★

Read Reviews (28)
Email Support

3.97/5 ★

Read Reviews (5)
Chat Support

3.97/5 ★

Read Reviews (5)
Phone Support

3.97/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.07/5 ★

Read Reviews (28)
Email Support

3.97/5 ★

Read Reviews (5)
Chat Support

3.97/5 ★

Read Reviews (5)
Phone Support

3.97/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (6)
Custom Reports

3.75/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Acquia cloud platform

Top Failure Risks for Acquia cloud platform

Vendor Profile Details

Company Name

Acquia Inc.

Company Website

https://www.acquia.com/

HQ Location

53 State Street, Exchange Place, Boston, MA 02109, US

Employees

501-1000

Social

Financials

SERIES G