Alfresco RM Overview

Alfresco-RM, an information governance software by Hyland, ensures compliance and data protection. It minimizes risks and prevents information overload efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Alfresco RM.

Other use cases:

  • Contract Management
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alfresco RM.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
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Alfresco RM Use-Cases and Business Priorities: Customer Satisfaction Data

Alfresco RM works with different mediums / channels such as Offline. and Point Of Sale.

Alfresco RM's features include Recording, Personalization, Dashboard, etc. and Alfresco RM support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Alfresco RM analytics capabilities include Custom Reports, and Analytics.

Reviews

"We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs." - Rob Dewen

Alfresco RM, Reltio, Hive Marketing Cloud, Airbyte, RecordSure, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Alfresco RM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market

Alfresco RM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Alfresco RM Use Cases

What solutions does Alfresco RM provide for Workflow Management?

What makes Alfresco RM ideal for Content Management?

Why is Alfresco RM the best choice for Collaboration?

What makes Alfresco RM ideal for Contract Management?

How does Alfresco RM facilitate Helpdesk Management?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alfresco RM solved their Customer Data Platform needs. Cuspera uses 992 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Alfresco RM testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Alfresco RM testimonial

Cesar Solar

Solution Architect

Municipality of Queretaro

One of the reasons for selecting Alfresco was that it not only provides us with the tools to comply with the General Law on Archives, but also the foundation from which we can keep developing more technological applications for other needs of the Municipality. Testimonial By Cesar Solar
Alfresco RM testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob
CUSTOMERS TESTIMONIALS
Alfresco RM testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Alfresco RM testimonial

Cesar Solar

Solution Architect

Municipality of Queretaro

One of the reasons for selecting Alfresco was that it not only provides us with the tools to comply with the General Law on Archives, but also the foundation from which we can keep developing more technological applications for other needs of the Municipality. Testimonial By Cesar Solar
Alfresco RM testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob

Case Studies

COMPANY INDUSTRY CASE STUDIES
Alfresco RM case study
Information Technology and Services
Information Technology and Services
Case Study DICTU

How DICTU Improves Document and Case Management System with Alfresco

Read More
Alfresco RM case study
Government Administration
Government Administration
Case Study DSNY

How New York Department of Sanitation Improves Productivity and Collaboration with Alfresco

Read More
Alfresco RM case study
Insurance
Insurance
Case Study Davies Group

How Davies Group Increases Productivity with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Alfresco RM

What is Alfresco RM used for?

Alfresco RM is a Customer Data Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Content Management and Collaboration .

What are the top features of Alfresco RM?

Recording, Personalization and Dashboard are some of the top features of Alfresco RM.

Who uses Alfresco RM?

Alfresco RM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco RM alternatives?

Reltio, Hive Marketing Cloud, Airbyte and RecordSure are popular alternatives for Alfresco RM.

Where is Alfresco RM located?

Alfresco RM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.
lightning

Peers used Alfresco RM for workflow management and content management

Alfresco RM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (66)
Analytics

3.98/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Alfresco RM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco RM

Alfresco Profile

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D