Ameyo Overview

Ameyo provides advanced omnichannel contact center and helpdesk software capabilities. Features include comprehensive call center solutions to enhance customer service.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Ameyo.

Other use cases:

  • Communication Management
  • Segmentation And Targeting
  • Call Recording
  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Measuring Customer Satisfaction
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ameyo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Customer Life Time Value
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Ameyo Use-Cases and Business Priorities: Customer Satisfaction Data

Ameyo works with different mediums / channels such as Phone Calls. Social Media. and Omnichannel.

Ameyo's features include Ticketing, Personalization, and Dashboard. and Ameyo support capabilities include Email Support, Chat Support, Phone Support, etc. also Ameyo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We have tried a lot of other call center software in the market but they all seem ancient in front of Ameyo...." Peer review by Jacob Malloney, Information Technology and Services

Popular Business Setting

for Ameyo

Top Industries

  • Banking
  • Retail
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Ameyo is popular in Banking, Retail, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Ameyo Use Cases

Why is Ameyo the best choice for Helpdesk Management?

How does Ameyo facilitate Engagement Management?

Why is Ameyo the best choice for Contact List Management?

How can Ameyo optimize your Communication Management Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ameyo solved their business needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Ameyo for helpdesk management and engagement management

Ameyo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (6)
Custom Reports

4.29/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (6)
Custom Reports

4.29/5 ★

Read Reviews (29)

Ameyo Integrations

Ameyo integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.80/5 ★

Read Reviews (12)
Data Import

4.30/5 ★

Read Reviews (24)

Software Failure Risk Guidance

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for Ameyo

Overall Risk Meter

Low Medium High

Top Failure Risks for Ameyo

Ameyo Pvt Ltd News

Ameyo Collaborates With Instagram To Enhance Business Engagement - BW Businessworld

Ameyo teams up with Instagram to improve business interactions and engagement for companies.

10/11/2024 - source

Ameyo Pvt Ltd Profile

Company Name

Ameyo Pvt Ltd

Company Website

//ameyo.com

HQ Location

Gurgaon, Haryana

Employees

251-500

Social

Financials

SERIES A