Blazeo (formerly ApexChat) Overview

Blazeo leverages AI technology to enhance lead capture and customer engagement, positioning itself as a strategic tool for businesses aiming to increase conversions. Its AI chatbot, live chat, and voice call center operate around the clock, capturing and qualifying leads with impressive efficiency. Notably, Blazeo facilitates direct appointment setting and integrates effortlessly with existing tools, ensuring a seamless addition to any workflow. Its omnichannel approach enables businesses to engage prospects continuously, improving conversion rates and streamlining the sales pipeline. By combining human service with AI, Blazeo offers a unique hybrid model that appeals to industry leaders seeking reliable and scalable lead management solutions. This blend of automation and personal interaction reflects Blazeo's commitment to driving ROI and strengthening market positioning.

Use Cases

Customers recommend Engaging And Following Up, Generation Of New Leads, Advertisement, as the business use cases that they have been most satisfied with while using Blazeo (formerly ApexChat).

Other use cases:

  • Lead Management
  • Lead Tracking
  • Lead Engagement
  • Helpdesk Management
  • Customer Case Management
  • Collaboration
  • Channel Marketing
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blazeo (formerly ApexChat).

Other priorities:

  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
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Blazeo (formerly ApexChat) Use-Cases and Business Priorities: Customer Satisfaction Data

Blazeo (formerly ApexChat) works with different mediums / channels such as Website. Chat. Text SMS etc.

Blazeo (formerly ApexChat)'s features include Personalization. and Blazeo (formerly ApexChat) support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Blazeo (formerly ApexChat) analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Lead generation is everything to any business looking forward to taking advantage of the visitors on their website and this is where Apex comes in handy...." Peer review by Brenda J, Financial Manager

Blazeo (formerly ApexChat), belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Apex-chat transforms visitors into loyal customers using Blazeo, an advanced Ad Conversion Platform. Website engagement and conversions are significantly enhanced.

Popular Business Setting

for Blazeo (formerly ApexChat)

Top Industries

  • Legal Services
  • Consumer Services
  • Telecommunications

Popular in

  • Small Business
  • Large Enterprise

Blazeo (formerly ApexChat) is popular in Legal Services, Consumer Services, and Telecommunications and is widely used by Small Business, and Large Enterprise,

Comprehensive Insights on Blazeo (formerly ApexChat) Use Cases

How does Blazeo (formerly ApexChat) facilitate Engaging And Following Up?

What benefits does Blazeo (formerly ApexChat) offer for Generation Of New Leads?

How can Blazeo (formerly ApexChat) optimize your Lead Management Workflow?

How does Blazeo (formerly ApexChat) address your Lead Tracking Challenges?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blazeo (formerly ApexChat) solved their Live Chat needs. Cuspera uses 393 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used Blazeo (formerly ApexChat) for engaging and following up and generation of new leads

Blazeo (formerly ApexChat) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (25)
Analytics

3.68/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Custom Reports

3.68/5 ★

Read Reviews (25)
Analytics

3.68/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for Blazeo (formerly ApexChat)

Overall Risk Meter

Low Medium High

Top Failure Risks for Blazeo (formerly ApexChat)

Apex Chat News

Company

How Do Chatbots Qualify Leads? Industry-Specific Examples and Key Insights

ApexChat has rebranded to Blazeo to reflect its expanded services beyond chat, including AI and call center solutions, aiming for innovation and growth.

Company

How Chatbots Boost Brand Experience & Conversions

ApexChat has rebranded to Blazeo, reflecting expanded services beyond chat, including call centers, AI, and marketing automation. The new name signifies passion, speed, and growth.

A Low-Cost Approach to Growth for Small Law Firms

ApexChat has been renamed to Blazeo, reflecting its expanded services beyond chat, including call centers, AI, and market automation.

Apex Chat Profile

Company Name

Apex Chat

Company Website

https://www.woodwing.com/

HQ Location

5820 Stoneridge Mall Road, Suite 350 , Pleasanton, CA 94588, US

Employees

51-100

Social

Financials

PRIVATE