Bonterra Case Management Software: Use-Cases, Insights and Reviews | 2025 Cuspera

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Simplified Data Management and Reporting

Bonterra Case Management Software Overview

Social-solutions-eto increases efficiency with Bonterra Tech Case Management Software by empowering teams with comprehensive solutions. Reports are standardized, and workflows automated for a greater impact.

Use Cases

Customers recommend Customer Case Management, Social Media Analytics, Digital Signature, as the business use cases that they have been most satisfied with while using Bonterra Case Management Software.

Other use cases:

Workflow Management
Generation Of New Leads
Engaging And Following Up
Engaging On Social Media
Contract Management
Create Learning Path
Collaboration

See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bonterra Case Management Software.

Other priorities:

Enhance Customer Relationships
Increase Sales & Revenue

See all business priorities See less business priorities

Bonterra Case Management Software Use-Cases and Business Priorities: Customer Satisfaction Data

Bonterra Case Management Software works with different mediums / channels such as Offline. Causes And Charity. Social Media etc.

Bonterra Case Management Software's features include Dashboard, Recording, and Templates. and Bonterra Case Management Software support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Bonterra Case Management Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It was designed as a case management system but we primarily use it to track attendance in various programs and to view how clients access various services offered...." Peer review by Verified User, Manager in Other, Consumer Services

Popular Business Setting

for Bonterra Case Management Software

Top Industries

Non-Profit Organization Management
Hospital & Health Care
Education

Popular in

Small Business
Mid Market
Enterprise

Bonterra Case Management Software is popular in Non-Profit Organization Management, Hospital & Health Care, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Bonterra Case Management Software Use Cases

What makes Bonterra Case Management Software ideal for Customer Case Management?

How does Bonterra Case Management Software facilitate Digital Signature?

What makes Bonterra Case Management Software ideal for Workflow Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bonterra Case Management Software solved their business needs. Cuspera uses 426 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Shipt Consumer Services	Consumer Services	CASE STUDY Shipt Shipt partnered with Bonterra to enhance nonprofit fundraising, improving donor engagement and community outcomes through streamlined impact management and strategic philanthropy. Read More
Shipt Consumer Services	Consumer Services	CASE STUDY Shipt Shipt partnered with Bonterra to enhance nonprofit fundraising, improving donor engagement and community outcomes through streamlined impact management and strategic philanthropy. Read More
Project QUEST Non-Profit Organization Management	Non-Profit Organization Management	CASE STUDY Project QUEST Case management technology and an influx of funding helped Project QUEST respond to their community Read More

Peers used Bonterra Case Management Software for customer case management and social media analytics

Bonterra Case Management Software Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.14/5 ★ Read Reviews (12)
Custom Reports	4.12/5 ★ Read Reviews (98)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.14/5 ★ Read Reviews (12)
Custom Reports	4.12/5 ★ Read Reviews (98)

Software Failure Risk Guidance

for Bonterra Case Management Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Bonterra Case Management Software

Bonterra Tech. News

Bonterra Honored with TrustRadius 2024 Tech Cares Award - PR Web

Bonterra received the 2024 Tech Cares Award from TrustRadius for its excellence in technology and care.

27/08/2024 - source

Bonterra Tech. Feeds

Bonterra Appoints Kellie Capote as Chief Customer Officer ...

Bonterra appoints Kellie Capote as Chief Customer Officer, enhancing their leadership team to support their mission of providing software solutions for changemakers.

21/11/2024 - source

Bonterra Appoints Kellie Capote as Chief Customer Officer, Advancing Customer Experience Leadership in Social Good Technology - PR Web

Bonterra has appointed Kellie Capote as Chief Customer Officer to enhance customer experience in social good technology.

20/11/2024 - source

Bonterra Expands Digital Fundraising Offerings with Acquisition of DonorDrive - Business Wire

Bonterra enhances its digital fundraising services by acquiring DonorDrive.

09/09/2024 - source

Bonterra Tech. Profile

Company Name

Bonterra Tech.

Company Website

//bonterratech.com

HQ Location

Austin, TX

Employees

501-1000

Social

Financials

SERIES B