Astrea Case Merge Overview

Astrea Case Merge is a Salesforce Lightning component by Astrea IT Services that merges duplicate cases using dynamic multi-criteria. It features a user-friendly, point-and-click graphical interface.

Here's the scoop on Astrea Case Merge! We've gathered over 39 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Astrea Case Merge is right for your needs? Our Cuspera AI engine can evaluate how Astrea Case Merge fits your specific business needs, industry, and context. Get your personalized assessment report today.

Astrea Case Merge supports business activities such as:

  • Onboarding
  • Customer Feedback Management
  • Lifetime Value Management
  • Customer Case Management
  • Sending & Publishing Communications

Astrea Case Merge Real Estate Vertical is its biggest customer base.

Reviews

"...Great value for my customers. ...." Peer review by Juul S., Senior Consultant, Computer Software

Astrea Case Merge Reviews

11 buyers and buying teams have used Cuspera to assess how well Astrea Case Merge solved their business needs. Cuspera uses 39 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Onboarding , Customer Feedback Management , Lifetime Value Management , as the business use cases that they have been most satisfied while using Astrea Case Merge.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Onboarding

3.88/5 ★

Read Reviews (2)

"...The best part is that their development team also customizes the tool as per your requirement...."
Customer Feedback Management

3.42/5 ★

Read Reviews (1)

"...Plus, Astrea's development team has been quick to act on my feedback and suggestions for improvement. ...."
Lifetime Value Management

3.42/5 ★

Read Reviews (1)

"...Great value for my customers. ...."
PEER EXPERIENCES
Onboarding

3.88/5 ★

Read Reviews (2)

"...The best part is that their development team also customizes the tool as per your requirement...." Peer review by Shweta G., Admin, Non-Profit Organization Management
Customer Feedback Management

3.42/5 ★

Read Reviews (1)

"...Plus, Astrea's development team has been quick to act on my feedback and suggestions for improvement. ...." Peer review by Ben R., Mac + Sustainability Coach, Information Technology and Services
Lifetime Value Management

3.42/5 ★

Read Reviews (1)

"...Great value for my customers. ...." Peer review by Juul S., Senior Consultant, Computer Software

Customer Stories

Private Healthcare Organization - Hospital & Health Care

A private healthcare organization had trouble combining patient data from different third-party systems. They needed to bring all patient records into Salesforce Health Cloud and keep the data safe a...nd compliant. Astrea IT Services used MuleSoft to connect the systems and move the data. They made sure the data was secure, followed rules like HIPAA and GDPR, and worked in real time and in batches. Now, the healthcare team can see all patient information in one place and add new data sources easily.

Read more →

One of the largest private money lenders in the US - Financial Services

A large private money lender in the US had trouble with slow loan disbursement and poor information access for brokers and borrowers. Astrea IT built a Salesforce portal using LWC and Experience Clou...d. The portal lets brokers request loans, submit documents, and track loan status. Borrowers can review and sign applications online. The new system made it easier to share information, reduced time to get critical data, and improved security and data management.

Read more →

US based provider of a very popular Salesforce app - Information Technology And Services

A US company that makes a popular Salesforce app wanted to improve sales. Their sales team used Salesforce Cloud, but sales were flat and prospects dropped out because of price issues. Astrea IT impl...emented Salesforce CPQ with custom templates, automated quoting, and e-commerce integration. The solution included validation rules, approval rules, and data migration. The company now has a fully automated quoting process, faster product launches, and better customer experiences.

Read more →

A large US based consulting firm - Management Consulting

A large US consulting firm needed a better way to see their team's workload. They wanted a quick view of open tickets, due dates, and work complexity. Astrea IT Services built a lightning component t...o show employee workload by priority. The tool uses color coding and shows hours assigned to each ticket. Now, the client can easily see who is available and assign tasks faster.

Read more →

Canada based Boutique Consulting firm - Marketing And Advertising

A Canada based boutique consulting firm wanted to see mashup data from Shopify, Google Analytics, Bing, Facebook, and Google Adwords in Klipfolio. The challenge was to fetch data from 20 client accou...nts for each API and handle large amounts of Shopify data, which caused errors due to Klipfolio's data source size limit. The team first tried using the MAPFLAT function but faced slow dashboard loading times. They then created monthly data sources and adjusted for timezone differences. In the end, they developed 60 dashboards and 180 Klips, successfully showing the mashup data.

Read more →

A UK based design and production service company - Design

A UK design and production company wanted to connect their Shopify store with Salesforce. They needed to store purchase details from Shopify in Salesforce and check for duplicate records. They also w...anted to upload past sales data and sync contacts with MailChimp. Astrea IT Services built an Apex batch to fetch and insert Shopify data into Salesforce. The solution created business and person accounts based on the data and synced emails with MailChimp daily.

Read more →

Based on peer insights

Cuspera recommends Astrea Case Merge for

Use Cases Onboarding , Customer Feedback Management , Lifetime Value Management
Industries Real Estate, Non-Profit Organization Management, Information Technology And Services

Popular Business Setting

for Astrea Case Merge

Top Industries

  • Real Estate
  • Non-Profit Organization Management
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

IT and Other Capabilities

for Astrea Case Merge

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.68/5 ★

Read Reviews (3)
Data Export

2.68/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.68/5 ★

Read Reviews (3)
Data Export

2.68/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.81/5 ★

Read Reviews (3)
24/7 Support

3.54/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.81/5 ★

Read Reviews (3)
24/7 Support

3.54/5 ★

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.79/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.79/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Astrea Case Merge

Top Failure Risks for Astrea Case Merge

Vendor Profile Details

Company Name

Astreait Technologies.

Company Website

https://astreait.com/

HQ Location

C-52, Sector 65, Noida, UP 201304, IN

Employees

101-250

Social

Financials

PRIVATE