Avaya Unified Communications Overview
Avaya offers a stable communication core and advanced collaboration tools. Integrations ensure the existing tech stack remains intact.
Use Cases
Customers recommend Collaboration, Communication Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Avaya Unified Communications.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Avaya Unified Communications.
Avaya Unified Communications Use-Cases and Business Priorities: Customer Satisfaction Data
Avaya Unified Communications works with different mediums / channels such as Video. and Phone Calls.
Reviews
"...Avaya Collaboration allows teams to work when and in the context they want over any channel or device, and provide a platform where team communications are managed through one cloud app...." Peer review
Comprehensive Insights on Avaya Unified Communications Use Cases
How does Avaya Unified Communications address your Collaboration Challenges?
4+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Avaya Unified Communications solved their business needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used Avaya Unified Communications for collaboration and communication management
Avaya Unified Communications Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for Avaya Unified Communications
Top Failure Risks for Avaya Unified Communications
Avaya News
The Latest BIG News from SAP, Dialpad, HubSpot, & Avaya - CX Today
Microsoft introduces ten pre-built AI agents for Dynamics Contact Centre, while activist investor Legion pushes for changes at Five9.
Avaya Helps Transcom Eliminate Language Barriers in Customer Service With an AI-Powered Real-Time Translation Solution - Business Wire
Avaya helps Transcom improve customer service by providing an AI-powered solution for real-time language translation.
Avaya Helps Transcom Eliminate Language Barriers in Customer Service With an AI - Powered Real - Time Translation Solution
Avaya partners with Transcom and Sabio Group to launch an AI-powered real-time translation solution, enhancing global customer service by enabling communication in over 100 languages.
Avaya Feeds
Avaya Appoints Phil Zammit To Lead APAC Theatre Including India - CXOToday.com
Avaya has appointed Phil Zammit as the leader for the APAC region, including India.
Avaya Profile
Company Name
Avaya
Company Website
https://www.avaya.com/en/HQ Location
2605 Meridian Parkway Suite 200 Durham, North Carolina 27713, USA
Social
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