Beacon CRM Overview

Beacon CRM is a specialized customer relationship management tool designed to address the unique needs of charities. It simplifies donor management, streamlines fundraising efforts, and enhances volunteer coordination. With its intuitive interface, Beacon CRM enables charities to efficiently track donations, manage events, and engage supporters. Trusted by over a thousand organizations, it ensures seamless operations and improved communication within teams. This CRM is tailored to help charities focus on their mission by reducing administrative burdens and optimizing resource allocation.

Use Cases

Customers recommend Sending & Publishing Communications, Collaboration, Payment Management, as the business use cases that they have been most satisfied with while using Beacon CRM.

Other use cases:

  • Relationship Management
  • Rating And Review Management
  • Workflow Management
  • Cause Marketing
  • Engaging And Following Up
  • Lifetime Value Management
  • Membership Management
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Beacon CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Beacon CRM works with different mediums / channels such as E-Mail. Offline. Causes And Charity etc.

Beacon CRM's features include Personalization. and Beacon CRM support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Beacon CRM analytics capabilities include Custom Reports, and Analytics.

Beacon CRM offers modern, charity-specific features to save time and money. Designed to improve efficiency, it ultimately helps save lives.

Comprehensive Insights on Beacon CRM Use Cases

How does Beacon CRM facilitate Sending & Publishing Communications?

8+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well Beacon CRM solved their business needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Non-Profit Organization Management

CASE STUDY Wimbledon Guild

Beacon CRM helped Wimbledon Guild, a community charity, bring all their data into one place. Before Beacon, they used many systems and spreadsheets, making it hard to manage volunteers and grants. Be...acon let them collect volunteer applications online and link all data in one system. This made it easier to manage people, events, and grants. The team saved time and reduced paperwork. Now, they can focus more on helping their community.

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Non-Profit Organization Management

CASE STUDY Hungary Hearts

Beacon helped Hungary Hearts automate online fundraising and streamline Gift Aid claims. Before Beacon, the team struggled with manual donation tracking and complex paperwork. Beacon's CRM made donat...ion management easy and professional. The automated Gift Aid feature saved time and increased funds. Now, Hungary Hearts can focus on rescuing dogs and fundraising, knowing payments and claims are handled efficiently.

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Non-Profit Organization Management

CASE STUDY Young Epilepsy

Beacon CRM helped Young Epilepsy manage all their relationships in one place. Before Beacon, they used Progress CRM, which was hard to use and needed lots of training. Beacon is easy to use and fully... customisable. Now, every department uses it to track supporters and fundraising. The team enjoys using Beacon, and they have no more contact overlaps.

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Non-Profit Organization Management

CASE STUDY Foothold

Beacon helped Foothold cut their case management workload by at least 30%. Before Beacon, Foothold used a basic database and shared drives, which made reporting and approvals slow and hard. With Beac...on, they simplified operations and made reporting much faster. Beacon worked with Foothold to set up custom fields and smart formulas for grant calculations. Now, Foothold can manage data and reporting quickly and easily, saving time for their team.

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Non-Profit Organization Management

CASE STUDY Special Olympics Ireland

Beacon helped Special Olympics Ireland automate fundraising in multiple currencies. The charity needed a system to handle complex operations across Northern Ireland and the Republic of Ireland. Their... old systems could not manage the dual-currency and event needs. Beacon's automations and user-friendly forms made processes easier and reduced human error. Staff can now manage tasks in real time without technical help.

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Non-Profit Organization Management

CASE STUDY Kids Matter

Beacon helped Kids Matter, a Christian charity, cut their case admin work in half. Kids Matter needed a CRM that could handle complex case management and automate tasks. They switched from Capsule CR...M to Beacon for better customisation and automation. Beacon let them claim over £12,000 in backdated Gift Aid. The new system made it easy to manage volunteers, facilitators, and support coaches. Kids Matter now saves time and has more confidence in their data and processes.

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Beacon CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.00/5 ★

Read Reviews (28)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Beacon CRM

Top Failure Risks for Beacon CRM

Beacon Apps Ltd. Profile

Company Name

Beacon Apps Ltd.

Company Website

//beaconcrm.org

HQ Location

201 Great Rd, Acton, Massachusetts 01720, US

Employees

1-10

Social

Linkedin

Financials

PRIVATE