C2 Overview
C2-atom offers a fully scalable ITSM platform with extensive customization and rapid adoption. Suitable for any industry, C2 ITSM meets diverse ITSM needs efficiently.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Workflow Management, as the business use cases that they have been most satisfied with while using C2.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using C2.
C2 Use-Cases and Business Priorities: Customer Satisfaction Data
C2 works with different mediums / channels such as Phone Calls. and E-Mail.
C2's features include Ticketing, Dashboard, and Templates. and C2 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also C2 analytics capabilities include Analytics, and Custom Reports.
Reviews
"...C2 Atom is an evolving product, currently be used within our IT department for both helpdesk support and our internal program development...." Peer review by Jeremy P., IT security advisor, Consumer Goods
C2, ServiceNow® Knowledge Management, Vision Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C2
Top Industries
- Oil & Energy
- Government Administration
- Wholesale
Popular in
- Enterprise
- Mid Market
- Small Business
C2 is popular in Oil & Energy, Government Administration, and Wholesale and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on C2 Use Cases
How can C2 optimize your Helpdesk Management Workflow?
How does C2 address your Knowledge Management Challenges?
How can C2 enhance your Workflow Management process?
How does C2 facilitate Onboarding?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C2 solved their Help Desk needs. Cuspera uses 401 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used C2 for helpdesk management and knowledge management
C2 Competitors
C2 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (56) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (56) |
Software Failure Risk Guidance
?for C2
Overall Risk Meter
Top Failure Risks for C2
Sherweb Inc. Profile
Company Name
Sherweb Inc.
Company Website
https://c2-itsm.com/HQ Location
20865 Chemin de la Côte-Nord,Suite 102,Boisbriand, Québec J7E 4H5, CA
Employees
11-50
Social
Financials
PRIVATE
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How can C2 enhance your Social Media Analytics process?