CallFire IVR Overview

CallFire-ivr manages phone surveys, inbound calls, and appointment reminders using an interactive voice response system. Time and money are saved with CallFire’s efficient IVR solutions.

Use Cases

Customers recommend Contacts History, Helpdesk Management, Campaign Monitoring, as the business use cases that they have been most satisfied with while using CallFire IVR.

Other use cases:

  • Call Recording
  • Market Research
  • Customer Feedback Management
  • Engagement Management
  • Sending & Publishing Communications
See all use cases See less use cases

CallFire IVR Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire IVR works with different mediums / channels such as Phone Calls,

CallFire IVR's features include Feedback Surveys.

Reviews

"When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things." - Adam Ruben

Popular Business Setting

for CallFire IVR

Top Industries

  • Non-Profit Organization Management
  • Information Technology and Services
  • Utilities

Popular in

  • Mid Market
  • Enterprise

CallFire IVR is popular in Non-Profit Organization Management, Information Technology And Services, and Utilities and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on CallFire IVR Use Cases

What Are the key features of CallFire IVR for Contacts History?

What solutions does CallFire IVR provide for Helpdesk Management?

How does CallFire IVR address your Campaign Monitoring Challenges?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallFire IVR solved their business needs. Cuspera uses 101 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CallFire IVR testimonial

Adam Ruben

Political Director

MoveOn

When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things. Testimonial By Adam Ruben
CUSTOMERS TESTIMONIALS
CallFire IVR testimonial

Adam Ruben

Political Director

MoveOn

When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things. Testimonial By Adam Ruben

Case Studies

COMPANY INDUSTRY CASE STUDIES
CallFire IVR case study
Information Technology and Services
Information Technology and Services
Case Study QuesGen Systems, Inc

IVR Enables Medical Research In Developing Nations

Read More
CallFire IVR case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study MoveOn.org

How MoveOn volunteers who dialed into the CallFire IVR system found the process less time consuming than traditional phone bank data collection and not as tedious.

Read More
CallFire IVR case study
Banking
Banking
Case Study California Republic Bank

Cloud Call Center and IVR Help Bank Collect Auto Loan Payments

Read More

CallFire IVR Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.10/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.10/5

Read Reviews (25)

Software Failure Risk Guidance

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for CallFire IVR

Top Failure Risks for CallFire IVR

Callfire Profile

Company Name

Callfire

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Financials

SERIES A