Callr Overview

Callr is an API-based voice and SMS platform designed for seamless integration into existing products, enhancing communication capabilities and data management. Businesses can leverage Callr to capture actionable data from conversations, facilitating AI-driven analysis and CRM integration. This platform supports over 300 companies, handling 2.5 million calls daily, which underscores its scalability and reliability. Callr enables the creation of custom communication flows, allowing businesses to gain deeper insights into user interactions and improve engagement strategies. The platform's ability to integrate AI tools helps unlock additional value from conversations, positioning it as a strategic asset for companies looking to optimize customer interactions and drive ROI.

Use Cases

Customers recommend Call Recording, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Callr.

Other use cases:

  • Engagement Management
  • Call Analytics
  • White Labeling
  • Workflow Management
  • Conference Call Management
  • Training & Onboarding
  • Campaign Management
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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Callr.

Other priorities:

  • Enhance Customer Relationships
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Callr Use-Cases and Business Priorities: Customer Satisfaction Data

Callr works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Callr's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Callr support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Callr analytics capabilities include Custom Reports, and Analytics.

Reviews

"...- Generate online and in-store traffic and keep users engaged using automated and scalable communications methods...." Peer review

Callr is a smarter voice API and conversation intelligence platform ideal for portals, marketplaces, and sales teams. It offers AI conversation analytics, call tracking, and click-to-call features.

Comprehensive Insights on Callr Use Cases

How does Callr address your Call Recording Challenges?

How can Callr enhance your Communication Management process?

What Are the key features of Callr for Helpdesk Management?

What Are the key features of Callr for Engagement Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Callr solved their business needs. Cuspera uses 491 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Restaurants

CASE STUDY Zenchef

Zenchef uses Callr's call tracking and API to help restaurants prove the value of their marketing. The platform gives each restaurant a unique phone number to track leads. Callr's API makes integrati...on easy and reliable. Zenchef manages 2,000 phone numbers, 15,500 inbound calls, and 7,600 SMS each week. Automated SMS helps Zenchef chase unpaid invoices and improve client communication.

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Information Technology and Services

CASE STUDY Business Lead

Business Lead uses Callr's voice API to help small businesses handle inbound calls and set appointments. The solution is simple and reliable, making it easy for small companies to use. Business Lead'...s clients can answer more calls and improve customer satisfaction. The platform helps turn missed calls into new business. Business Lead values Callr's responsive support and technical reliability.

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Real Estate

CASE STUDY Bien'ici

Callr's API helps Bien'ici, a leading property portal in France, streamline property lead management with call tracking. Bien'ici uses Callr to connect buyers and sellers and to brand every call with... their name. The API is easy to integrate and supports over 12,000 professionals and 15 million monthly visits. Call tracking boosts brand awareness and client trust. Metrics from Callr help Bien'ici show the value of their leads and services.

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lightning

Peers used Callr for call recording and communication management

Callr Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for Callr

Overall Risk Meter

Low Medium High

Top Failure Risks for Callr

Callr Profile

Company Name

Callr

Company Website

https://www.callr.com/

HQ Location

128 Rue La Boétie Paris, FR

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE