Case Merge Premium Overview
Here’s the scoop on Case Merge Premium! We've gathered over 65 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Case Merge Premium is right for your needs? Our Cuspera AI engine can evaluate how Case Merge Premium fits your specific business needs, industry, and context. Get your personalized assessment report today.
Case Merge Premium supports business activities such as:
- Helpdesk Management
- Workflow Management
- Social Media Analytics
- Customer Case Management
- Contract Management
Case Merge Premium can help you with many business goals, such as Scale Best Practices.
Case Merge Premium Reviews
11 buyers and buying teams have used Cuspera to assess how well Case Merge Premium solved their business needs. Cuspera uses 65 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Scale Best Practices is the most popular business priority peers achieved using Case Merge Premium.
Use Cases
Peers recommend Helpdesk Management , Workflow Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Case Merge Premium.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
3.71/5 ★ |
"...A very helpful tool which supports our users in their daily business...." Case Merge Premium for Salesforce |
| Workflow Management |
3.84/5 ★ |
"...With 100% native apps for Salesforce, you can customize and build upon them with all of the platform features you know and love, including reports and analytics, automation and workflows, business rules, etc...." Case Merge Premium for Salesforce |
| Social Media Analytics |
3.81/5 ★ |
"...With 100% native apps for Salesforce, you can customize and build upon them with all of the platform features you know and love, including reports and analytics, automation and workflows, business rules, etc...." Case Merge Premium for Salesforce |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
3.71/5 ★ |
"...A very helpful tool which supports our users in their daily business...." Case Merge Premium for Salesforce |
|
| Workflow Management |
3.84/5 ★ |
"...With 100% native apps for Salesforce, you can customize and build upon them with all of the platform features you know and love, including reports and analytics, automation and workflows, business rules, etc...." Case Merge Premium for Salesforce |
|
| Social Media Analytics |
3.81/5 ★ |
"...With 100% native apps for Salesforce, you can customize and build upon them with all of the platform features you know and love, including reports and analytics, automation and workflows, business rules, etc...." Case Merge Premium for Salesforce |
|
IT and Other Capabilities
for Case Merge Premium
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (21) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| 24/7 Support | Read Reviews (21) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for Case Merge Premium
Top Failure Risks for Case Merge Premium
Vendor Profile Details
Company Name
Internet Creations
Company Website
https://www.internetcreations.com/s/HQ Location
15455 Dallas Pkwy, Ste 600, Dallas, Texas 75001, US
Social
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