ChannelSight®: Use-Cases, Insights and Reviews | 2025 Cuspera

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ChannelSight | Leading eCommerce Solution For Brands

ChannelSight® Overview

ChannelSight enhances brands' online performance by focusing on key stages of the consumer journey. It helps businesses maximize conversions through strategic insights and tools designed to optimize product visibility and engagement. Brands can make their media shoppable, driving direct interactions that lead to increased sales. Through partnerships with leading companies, ChannelSight provides tailored solutions that address specific online challenges, ensuring products reach the right audience effectively. With a focus on practical applications, businesses can see real-world improvements in their online presence and conversion rates.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using ChannelSight®.

Other use cases:

International Marketing
Rating And Review Management
Lead Qualification: Technographic
Lead Analytics
Buyer Engagement
White Labeling
Content Curation

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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using ChannelSight®.

Other priorities:

Improve Brand Engagement
Establish Thought Leadership
Enhance Customer Relationships
Improve Efficiency
Improve Digital And Social Presence
Acquire Customers

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ChannelSight® Use-Cases and Business Priorities: Customer Satisfaction Data

ChannelSight® works with different mediums / channels such as Website.

Reviews

"...Brands that are looking to optimize their customer journey, reach various markets and drive online basket conversion rates...." Peer review from ChannelSight

ChannelSight helps brands optimize online product performance and maximize conversions throughout the consumer journey. Book a free consultation to discover ChannelSight's solutions.

Comprehensive Insights on ChannelSight® Use Cases

How can ChannelSight® optimize your Engagement Management Workflow?

What makes ChannelSight® ideal for Sending & Publishing Communications?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ChannelSight® solved their business needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Consumer Electronics

CASE STUDY Logitech

ChannelSight's Where to Buy solution helped Logitech improve their eCommerce experience. Logitech wanted to give customers easy access to their products and balance direct sales with channel partners.... ChannelSight offered quick setup and strong global coverage. Logitech now gives shoppers more choice and convenience, leading to higher conversion rates. Advanced insights from ChannelSight help Logitech see which marketing investments drive sales and boost revenue.

Pharmaceuticals

CASE STUDY Perrigo

ChannelSight's Where To Buy solution helped Perrigo build a data-driven eCommerce strategy. Perrigo wanted to increase brand awareness and drive online conversions, especially for their NiQuitin bran...d. They faced challenges with limited sales data and digital strategy visibility. ChannelSight provided in-depth data and tracked every consumer journey on their website. This improved Perrigo's understanding of their target market and optimized the path to purchase. The solution validated their digital strategy and enhanced brand visibility through SEO and content marketing.

Consumer Goods

CASE STUDY RKW Limited

ChannelSight's Digital Shelf solution helped RKW Limited improve content compliance and ratings & reviews management. RKW faced challenges managing over 4500 SKUs and a large retailer network. Manual... audits were not possible. ChannelSight automated compliance checks and provided actionable insights. RKW saw a 223% increase in Amazon content grades month-over-month. The team used the platform to optimize content, boost conversions, and gather feedback from many retailers.

Manufacturing

CASE STUDY Schneider Electric

ChannelSight’s Where to Buy solution helped Schneider Electric move to a B2B2C eCommerce model. Schneider added Where to Buy buttons to its website, making it easier for customers to find and buy pro...ducts from distributors. The solution improved the customer journey and increased traffic to distributor sites. Schneider saw a 75% increase in online sales, achieved ROI in 5 months, and got started in just 3 weeks. Conversion rates reached 4 times the industry average.

Consumer Electronics

CASE STUDY tado°

ChannelSight's Where To Buy technology helped tado° increase online sales by 38%. tado° used ChannelSight to send website visitors directly to their preferred retailers and track their shopping journ...ey. The solution gave tado° new insights into customer behavior and improved their digital strategy. tado° saw a return on investment in 9 months and launched in 11 markets with 37 retailers from the start. The integration took just 8 weeks to get started.

Food & Beverages

CASE STUDY World Leading Food & Beverage Company

ChannelSight's Where to Buy and Digital Shelf Analytics helped a world leading food & beverage company improve their US market performance. The company needed a new supplier to support both B2B and B...2C growth. ChannelSight provided modular solutions, onboarding niche retailers and tracking 500 SKUs across 5 brands. The company saw a 39.6% higher conversion rate than the industry standard and a 48.5% higher average basket value. ChannelSight enabled access to detailed sales and ratings data, driving better consumer insights and results.

Peers used ChannelSight® for engagement management and campaign management

ChannelSight® Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.99/5 ★ Read Reviews (1)
Analytics	4.02/5 ★ Read Reviews (14)
Custom Reports	3.94/5 ★ Read Reviews (13)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.99/5 ★ Read Reviews (1)
Analytics	4.02/5 ★ Read Reviews (14)
Custom Reports	3.94/5 ★ Read Reviews (13)

Software Failure Risk Guidance

for ChannelSight®

Top Failure Risks for ChannelSight®

ChannelSight Profile

Company Name

ChannelSight

Company Website

https://www.channelsight.com/

HQ Location

Dublin 1

Employees

51-100

Social

Financials

SERIES B