Chataroo Overview
Here’s the scoop on Chataroo! We've gathered over 73 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Chataroo, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Chataroo is right for your needs? Our Cuspera AI engine can evaluate how Chataroo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Chataroo supports business activities such as:
- Helpdesk Management
- Engaging On Social Media
- Advertisement
- Engagement Management
- Measuring Customer Satisfaction
Chataroo can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Website Chat Support Groups etc. for these needs. As a solution, Chataroo's capabilities include Ticketing.
Reviews
"...Web based help desk software!..." Peer review from Chataroo
Chataroo Reviews
11 buyers and buying teams have used Cuspera to assess how well Chataroo solved their Live Chat needs. Cuspera uses 73 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Chataroo.
Use Cases
Peers recommend Helpdesk Management , Engaging On Social Media , Advertisement , as the business use cases that they have been most satisfied while using Chataroo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Website, Chat and Support Groups |
4.50/5 ★ |
"...Web based help desk software!..." Peer review from Chataroo |
| Engaging On Social Media with Social Media and E-Mail |
3.65/5 ★ |
"...eTicketing Features: Free Premium Easy Integration Unlimited Departments Set Priority Levels Unlimited Status Assign to Operators Canned Responses Respond by Email Custom Branding..." Chataroo |
| Advertisement with Display Advertisement |
3.40/5 ★ |
"...1st 2 weeks no banner ads!)..." Chataroo |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Website, Chat and Support Groups |
4.50/5 ★ |
"...Web based help desk software!..." Peer review from Chataroo |
|
| Engaging On Social Media with Social Media and E-Mail |
3.65/5 ★ |
"...eTicketing Features: Free Premium Easy Integration Unlimited Departments Set Priority Levels Unlimited Status Assign to Operators Canned Responses Respond by Email Custom Branding..." Chataroo |
|
| Advertisement with Display Advertisement |
3.40/5 ★ |
"...1st 2 weeks no banner ads!)..." Chataroo |
|
Peer and Expert Opinion on Features
for Chataroo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (11) |
IT and Other Capabilities
for Chataroo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (15) |
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (15) |
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (4) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (4) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Chataroo
Top Failure Risks for Chataroo
Vendor Profile Details
Company Name
Chataroo
Company Website
http://chataroo.com/HQ Location
950 W Bannock Street Suite 1100 Boise, ID 83702
Employees
1-10
Social
Financials
PRIVATE
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