Chataroo Overview

Here’s the scoop on Chataroo! We've gathered over 73 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Chataroo, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Chataroo is right for your needs? Our Cuspera AI engine can evaluate how Chataroo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Chataroo supports business activities such as:

  • Helpdesk Management
  • Engaging On Social Media
  • Advertisement
  • Engagement Management
  • Measuring Customer Satisfaction

Chataroo can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Website Chat Support Groups etc. for these needs. As a solution, Chataroo's capabilities include Ticketing.

Reviews

"...Any website owner can use our product to interact and monitor customers...." Peer review from Chataroo

Chataroo Reviews

11 buyers and buying teams have used Cuspera to assess how well Chataroo solved their Live Chat needs. Cuspera uses 73 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Chataroo.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Engaging On Social Media , Advertisement , as the business use cases that they have been most satisfied while using Chataroo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Website, Chat and Support Groups

4.50/5 ★

Read Reviews (10)

"...Chataroo - Live Help, Live Support Software, Live Chat service and website monitoring, Help desk ticketing system - All for Customer Support and Live Assistance Tweet Questions?..." Chataroo
Engaging On Social Media with Social Media and E-Mail

3.65/5 ★

Read Reviews (2)

"...eTicketing Features: Free Premium Easy Integration Unlimited Departments Set Priority Levels Unlimited Status Assign to Operators Canned Responses Respond by Email Custom Branding..." Chataroo
Advertisement with Display Advertisement

3.40/5 ★

Read Reviews (1)

"...1st 2 weeks no banner ads!)..." Chataroo
PEER EXPERIENCES
Helpdesk Management with Website, Chat and Support Groups

4.50/5 ★

Read Reviews (10)

"...Chataroo - Live Help, Live Support Software, Live Chat service and website monitoring, Help desk ticketing system - All for Customer Support and Live Assistance Tweet Questions?..." Chataroo
Engaging On Social Media with Social Media and E-Mail

3.65/5 ★

Read Reviews (2)

"...eTicketing Features: Free Premium Easy Integration Unlimited Departments Set Priority Levels Unlimited Status Assign to Operators Canned Responses Respond by Email Custom Branding..." Chataroo
Advertisement with Display Advertisement

3.40/5 ★

Read Reviews (1)

"...1st 2 weeks no banner ads!)..." Chataroo

Based on peer insights

Cuspera recommends Chataroo for

Use Cases Helpdesk Management , Engaging On Social Media , Advertisement
Medium Website, Chat, Support Groups
Features Ticketing
Business Priorities Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers

Peer and Expert Opinion on Features

for Chataroo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.62/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Ticketing

4.62/5 ★

Read Reviews (11)

IT and Other Capabilities

for Chataroo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.25/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.25/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5 ★

Read Reviews (15)
Chat Support

4.66/5 ★

Read Reviews (12)
Email Support

4.08/5 ★

Read Reviews (3)
Phone Support

4.08/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5 ★

Read Reviews (15)
Chat Support

4.66/5 ★

Read Reviews (12)
Email Support

4.08/5 ★

Read Reviews (3)
Phone Support

4.08/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (4)
Analytics

4.07/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (4)
Analytics

4.07/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Chataroo

Top Failure Risks for Chataroo

Vendor Profile Details

Company Name

Chataroo

Company Website

http://chataroo.com/

HQ Location

950 W Bannock Street Suite 1100 Boise, ID 83702

Employees

1-10

Social

Financials

PRIVATE