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Mitel Collaboration: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Mitel Collaboration
Brand: Mitel Collaboration
Rating: 4.32 (354 reviews)

4.32 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Collaboration software with voice, video, screen share, chat, and file sharing

Mitel Collaboration Overview

Circuit is a unified app for team communication, offering voice, video, screen share, chat, and file sharing. Collaboration is made simple.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Mitel Collaboration.

Other use cases:

Content Sharing
Workflow Management
Contact List Management
Engagement Management
Document Sharing
Helpdesk Management
Sending & Publishing Communications

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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Mitel Collaboration.

Other priorities:

Enhance Customer Relationships
Improve ROI
Acquire Customers

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Mitel Collaboration Use-Cases and Business Priorities: Customer Satisfaction Data

Mitel Collaboration works with different mediums / channels such as Video. Offline. Events etc.

Mitel Collaboration's features include Recording, Personalization, and Alerts: Popups & Notifications. and Mitel Collaboration support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Mitel Collaboration analytics capabilities include Custom Reports, and Analytics.

Reviews

"...daily connectivity and collaboration with others (business and personal)...." Peer review by AbdulRahman A., Team lead expert SE, Information Technology and Services

Mitel Collaboration, Zoom Meetings, Cisco Webex, Dialpad Ai Meetings, Zoom Rooms, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mitel Collaboration

Top Industries

Information Technology and Services
Telecommunications
Computer Software

Popular in

Large Enterprise
Mid Market
Small Business

Mitel Collaboration is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Mitel Collaboration Use Cases

What solutions does Mitel Collaboration provide for Collaboration?

The platform facilitates seamless team management and collaboration through screen sharing, persistent content sharing, and messaging. It enables virtual meetings and communication across geographically dispersed teams. A limitation is the inability to simultaneously edit documents in a shared screen.

"...I can make calls and even video calls wherein i can share my screen and files...." Peer review by Kathrina N, IT helpdesk Analyst

Read Reviews

How efficiently Does Mitel Collaboration manage your Conference Call Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mitel Collaboration solved their Team Collaboration needs. Cuspera uses 354 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Peers used Mitel Collaboration for collaboration and conference call management

Mitel Collaboration Competitors

More Mitel Collaboration Alternatives...

Mitel Collaboration Features

Low
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High

FEATURE	RATINGS AND REVIEWS
Custom Reports	2.62/5 ★ Read Reviews (6)
Analytics	2.50/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	2.62/5 ★ Read Reviews (6)
Analytics	2.50/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Mitel Collaboration

Overall Risk Meter

Low Medium High

Top Failure Risks for Mitel Collaboration

Mitel News

Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX - Business Wire

Mitel has introduced a new AI-powered platform called Mitel CX to enhance customer experiences.

17/11/2024 - source

Mitel adds Critical Event Management Solution to its portfolio - Business Wire

Mitel has added a Critical Event Management Solution to its product offerings.

14/10/2024 - source

Mitel Launches Advanced AI-Powered Analytics Solution That Unlocks Deep Communication Insights To Enhance The Customer Experience - Business Wire

Mitel introduces a new AI-powered analytics tool to improve communication insights and enhance customer experiences.

09/10/2024 - source

Mitel Profile

Company Name

Mitel

Company Website

https://www.mitel.com/

HQ Location

Kanata, Ontario

Employees

1001-5000

Social

Financials

M&A