Client Heartbeat Overview
Client-heartbeat surveys customers to measure satisfaction. Unhappy customers are identified through the software tool.
Use Cases
Customers recommend Collecting Feedback, Competitive Intelligence, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Client Heartbeat.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Client Heartbeat.
Client Heartbeat Use-Cases and Business Priorities: Customer Satisfaction Data
Client Heartbeat works with different mediums / channels such as E-Mail. and Phone Calls.
Client Heartbeat's features include Embedded Survey Forms, Personalization, Dashboard, etc. and Client Heartbeat support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Client Heartbeat analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry...." Peer review from Client Heartbeat
Client Heartbeat, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Client Heartbeat
Top Industries
- Information Technology and Services
- Design
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Client Heartbeat is popular in Information Technology And Services, Design, and Marketing And Advertising and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Client Heartbeat Use Cases
What solutions does Client Heartbeat provide for Collecting Feedback?
What makes Client Heartbeat ideal for Competitive Intelligence?
What solutions does Client Heartbeat provide for Contract Management?
8+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Client Heartbeat solved their Customer Feedback Management needs. Cuspera uses 196 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Peers used Client Heartbeat for Collecting feedback and competitive intelligence
Client Heartbeat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (14) |
Software Failure Risk Guidance
?for Client Heartbeat
Top Failure Risks for Client Heartbeat
Client Heartbeat Profile
Company Name
Client Heartbeat
Company Website
https://www.clientheartbeat.com/HQ Location
Employees
01-10
Financials
PRIVATE
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